Better than expected. Husband Son...

Liked: Very comfortable room , a huge bed . and very clean. leisure facilities great, pool, sauna steam room snooker room swimming pool I felt safe in . As I am disabled and not been in a pool for 15 years. the same depth overall so felt safe as my feet touched the pool floor. My Daughter and grandson were amazed that I managed to get into the pool. I was celebrating myself and Husbands 75th Birthdays. 9th and 18th April. myself and Daughter had a facial at 5pm anditwas amazing. Fabulous staff.
Disliked: Bathroom...no walk-in shower so struggled to climb in bath for shower. no Charging point for mobile phone .Breakfast ... Sausages were odd tasting , another guest who was sitting behind our table also said the Sausages were unedible, such a very odd taste... think they were OFF. All our table of five guests could not eat the sausage after first taste. Otherwise all meals were first class.

Superb

A very enjoyable stay, staff...

Liked: Breakfast was very good. Excellent choice available. Prompt efficent service
Disliked: Evening service was a bit slow, as the current dining room is undergoing refurbishment. Food was very enjoyable. Didn't realise charges should have been paid for and not put on room bill.

Superb

Liked: Wonderful location,excellent parking,beautiful gardens, friendly welcoming staff,large room and really comfy bed.Great selection for breakfast.A relaxing atmosphere throughout the hotel.I would come back to this beautiful hotel.
Disliked: The big disappointment was that the pool was totally unheated throughout our 2 day stay because of a maintainace issue and we had been looking forward to having a swim very much, it was far too cold to get in the pool for most of the guests.

Poor

Liked: The hotel was lovely really posh the room was huge (four poster suite)
Disliked: On arrival the room wasn't cleaned from the guests before and got walked back over too reception despite arrival at 5pm so we had too wait for 50 minutes at reception for the staff too get the room ready for us even after that they forgotten too leave bath robes, cups and glasses and fresh refreshments tray so still had too ask reception for these the staff gave a bottle of prossecco for the trouble but instantly made a bad impression for our stay

Very disappointed

Liked: Much to improve
Disliked: Presentation, dont like eating microwave food

Beautiful and peaceful hotel and...

Liked: Quite peaceful location, beautiful gpuse and grounds plus attentive staff. Great food as well

Very good

Lovely hotel, needs to up...

Liked: Nice sized rooms, clean, good location,
Disliked: Total lack of internet access Restaurant very slow service lack of attention, didn’t bother with dessert because of the wait, didn’t bother eating there on the last evening. Lack of choice on the menu.