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Novotel Sydney City Centre eeeef - +61-8-6118-7273
Novotel Sydney City Centre, 7-9 York Street, Sydney -+61-8-6118-7273
Area: Downtown - Sydney Opera House
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BOOK ONLINE OR CALL - +61-8-6118-7273
3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (2000 Ratings)
0.4 miles from Sydney centre
BOOK ONLINE OR CALL - +61-8-6118-7273
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Hotel Description
Novotel Sydney City Center is located in the heart of Sydney CBD close to many iconic attractions including the Sydney Harbor Bridge and the Sydney Opera House. Discover The Rocks precinct and wander the cobblestone streets make your way to Darling Harbor to visit Wildlife Sydney Zoo or soak up a waterfront sunset from a rooftop bar. The hotel is ideally adjacent to Wynyard train station offering access to explore the city further and easily make your way from Sydney Airport. The hotel has 283 spacious modern freshly refurbished and comfortable rooms on 22 levels features free Wi-Fi TV air conditioning iron and iron board a safe a fitness center luggage storage 24-hour front desk a self-check-in desk and onsite parking. Birdie restaurant serves a buffet breakfast and offers an all-day menu available for in-room orders.

Check-in time: 14:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Safety Deposit Box
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` On-site parking
` Concierge services
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Daily Housekeeping
` English
` German
` Non-Smoking Rooms Available
` Parking Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Staff trained in safety protocol
` Contactless check-in/out
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Professional cleaning services
` Cleaning products available
` Alcoholic beverages available
` Parking available (charges may apply)

Novotel Sydney City Centre Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

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2.5

Fair - 2.5 out of 5

Sunil Wed, 24 April 2024

not good

Disliked: Poor breakfast services. Uncourteous catering staff especially your Chef, he has no manners how to welcome guest. He was not interested in cooking anything. he was all stressed and uncooperative.

4

Very Good - 4.0 out of 5

Stacey Wed, 24 April 2024

Very good

4

Very Good - 4.0 out of 5

Caralyza Tue, 23 April 2024

comfortable

Liked: location
Disliked: value for money

3.5

Good - 3.5 out of 5

Geoff Mon, 22 April 2024

Not brilliant

Liked: Not a lot. This used to be a really nice hotel when it was a Travelodge. Presumably, the new owners thought that they could do better, but they haven't. It's a cold, soleless place, self service check in is OK for a 25yr old but in your 70s it's confusing, expected to download their app when your UK phone doesn't work in Australia is a joke. We ended up being helped by a young lady who seemed to be there just to help customers use the machines. So if you are going to have people hanging around, why not ditch the machines and bring the receptionist back. There is nothing nicer than being greeted by a smiling face.
Disliked: The second day, we returned to our room around 6.00pm to find that the room had not been serviced. I complained to the manager who stated that all the service staff had gone home as if that was an end to the matter. I persisted, saying that was his problem, not mine, and I wasn't sleeping in an unmade bed. Pointing out the we were paying him a lot of money for the privilege of no having to make our own bed. He eventually found someone to make the bed, but the rest didn't get done until the following day. I remember thinking at the time that it would have been nice to have an apology. I guess that was too much to expect. The pillows were too hard and uncomfortable. There didn't seem to be a softer option .The breakfast was a little hit and miss. One day, the bacon was perfect, and the next, it was burnt to a crisp. One day, the scrabbled egg was swimming in liquid the next it was not

4

Very Good - 4.0 out of 5

Brett Mon, 22 April 2024

enjoyed 100% would recommend

Liked: friendly service Comfortable bed and roomgreat location
Disliked: wish had a poolGym needs more hand weights 10Kg not enough

4.5

Wonderful - 4.5 out of 5

Sue Mon, 22 April 2024

Superb

4.5

Wonderful - 4.5 out of 5

Marjoree Sun, 21 April 2024

Superb

1.5

Poor - 1.5 out of 5

David Sun, 21 April 2024

Poor

Liked: The breakfast
Disliked: The blinds in our room did not work for darkness we could hear the people next door clearly long into the night disturbed us a lot

4

Very Good - 4.0 out of 5

Pamela Sun, 21 April 2024

I will come back

3.5

Good - 3.5 out of 5

William Sat, 20 April 2024

Clean, comfortable hotel in a...

Liked: Great bed and perfect location
Disliked: Poor soundproofing between our room and the one next door

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Novotel Sydney City Centre 7-9 York Street, Sydney