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OVERALL AVERAGE SCORE:
OKAY (2.9 out of 5)
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| 0.3 miles from Reno centre |
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Anonymous Tue, 3 December 2019
Okay
Liked: Helpful, courteous, kind staff.
Disliked: Sheets filthy. Slept on top of sheets and draped blanket brought from home over pillows. TV nearly unusable.
Salman Tue, 26 November 2019
It was really nice
Liked: It was good
Disliked: It was good
Madriz Mon, 25 November 2019
It was ok, but it...
Liked: The price and location
Disliked: The carpet in the room was sticky and dirty. There was pubic hair around the toilet and in the tub around the wall.
Sandeep Sun, 24 November 2019
Very poor
Joaquin Thu, 21 November 2019
Exceptional
Liked: Friendly staff . Quick service . I would recommend this place.
Disliked: Check in could have been earlier but all in all it was a great stay .
Anonymous Wed, 20 November 2019
Disappointing
Margaret Thu, 7 November 2019
Very good
Liked: The toilet paper holder had missing parts. The tub area needs to be recaulked.
Disliked: I didn?t like the breakfast area. It was unclean looking. The water dispenser needs a deep clean and the walls were dirty. It looked like is had never been cleaned behind the water dispenser. The woman in the room asked people if they were checking out which felt like I was in a boot camp. Why does she need to do that? It?s not necessary to check people off a list.
Anonymous Thu, 7 November 2019
Its not worth staying there...
Disliked: the breakfast room was locked and I had to hunt down a maid to let us in. The noise was horrible with people blasting music and the goings-on in the parking lot at 2:30 am were ridiculous. The room was not cleaned until my third day there.
Jose Thu, 7 November 2019
Disappointing
Elijah Thu, 31 October 2019
My stay was cold..
Liked: I liked the grass in front of the door.. nice touch..
Disliked: AC didn't work in the luxury suite. Couldn't use Jacuzzi because there was no tub stopper. Stayed warm by standing near the blow dryer. Other than that I was in my car half the night because the heater worked in it. I talked to maggie (a sweetheart) at 3am.. she told me to talk to gunjin (the owner). I came back at 9am and the owner walked right by me avoiding eye contact as I called her name multiple times. The woman at the desk Noel (sweetheart #2) said Gunjin (little miss prissy) wouldn't allow her to give refunds. This infuriated me as Gunjin heard me ask for the f'n refund as she slithered pass me. I got very little sleep.. In the nicest room they have... First review I've ever written and I wouldn't be writing it if the owner treated me with a bit more respect.
