Travelodge By Wyndham Reno Guest Reviews
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|0.3 miles from Reno centre|
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Rodney Mon, 19 August 2019
was suppose to have free...
Liked: was not much there
Disliked: better continental breakfast
Jose Sun, 18 August 2019
Anonymous Sun, 18 August 2019
Liked: Great pillows. Great location. Friendly helpful staff. Building seems a bit run down but possibly renovating? Not sure but it needs it.
Disliked: Building seemed beat up and heavily used. A bit pricey because of this.
Jasmim Sat, 17 August 2019
Liked: Nothing at all i would of stayed with friends dog.
Disliked: There attitude no way of helping you out..not so friendly staff..i had better service..
Robin Wed, 14 August 2019
Ronald Wed, 14 August 2019
Martin Wed, 14 August 2019
Clayton Tue, 13 August 2019
Disliked: Understaffed and took over thirty minutes in line to check in. Bug in the bathroom. No where to park.
Ak Sun, 11 August 2019
Liked: Location was great! Right across from Circus Circus and there was a great parade of classic cars that was fun to watch. Within a couple of blocks was an excellent Vietnamese restaurant, so we enjoyed a wonderful supper. Staff were polite and nice enough, and tried to be helpful. The room was very clean and was one that had been recently renovated. We didn't go to breakfast, so can't comment on that.
Disliked: Property is being remodeled a little at a time, but overall looks tired and dumpy. Office was being remodeled so had to walk through an opening created by the removal of some slats in a wrought iron fence you had to step through between two sides of the same building to a "different" motel to their office to register. Toilet wasn't working correctly, so the first person to flush got to use it and that was it. They sent maintenance right away (a good thing), but he didn't have parts to fix it and it was late in the evening, so we had to try to get the tank to fill by pouring glasses of water in it by hand. We may as well have been in what I would expect in a 3rd world country. We tried that method and it worked once, and then another part inside the toilet tank quit working and we were without a toilet altogether! We asked for another room but they said they were full. At check out I had to ask for a discount on the room due to broken toilet. I feel they should have offered that without me asking/insisting. The clerk who checked us out was not aware of the situation, which we feel the front desk should know, and explained in detail what parts were broken in the toilet. When I told the clerk I expected them to offer a discount under the circumstances, he said he would ask the manager and stood there waiting for us to leave, suggesting that if the manager was willing to give me a discount, it would just show up on my credit card statement when it came after I was back home and would have little recourse. I asked if the manager was on the premises, and the clerk called him. He offered 20 percent off the bill. The clerk computed the discount at 10 percent, so I had to correct him to get that applied correctly, but we still ended up paying what I thought was too much for a room with a broken toilet.
Sharon Sun, 11 August 2019
We would not stay again!!!
Liked: The location and staff were great !
Disliked: The people were loud , a lot young people! Not a lot parking ! Also some scary people surrounding the area, our key would not work nd we unable to get in our for over an hour !