Travelodge by Wyndham Ottawa East

Exceptional

Would definately stay here again.

Liked: Great location, very comfy bed.
Disliked: nothing

Very good

Good

Good

Not ideal to be honest,...

Liked: It’s was big and nice looking inside
Disliked: The rooms were tiny and mine smelt really bad of like mold or something.They also charged my card twice once from the card I had on file and then made me use my card to pay at check in. I was refunded but this was stressful

Good

Liked: We were charged a deposit on top of the price of the room. But in the site to book rooms it does not mention anything about a deposit. $200 dollar deposit is a lot when we don’t know about it. Then we got told that we were going to be reimbursed right away after we check out. Because I had told her I needed this money for another room the next day. But that also was not true.The next day when we checked out. We checked out we got told it would take 4 to 5 days to have our money backThese thingsShould be on the sites

$200 security deposit that they'll...

Liked: The staff were nice
Disliked: the room required a $200 security deposit that I didn't get back for five days.

Exceptional