Would certainly stay here again.

Liked: Beautiful rooms. Loved the laminate flooring - made the room feel very clean.
Disliked: Breakfast space could be a little larger.

Lunch bag let down

Liked: The woman who checked us in was delightful and helpful and most of the other staff we encountered were pleasant even when they couldn?t help us.
Disliked: Came to town for a hockey tournament. I booked this hotel specifically because it was the only one which wasn?t booked up that had a pool. The guest book in my room said the pool was open from 8am-10:30pm. We went down to the pool at 10pm to find the door locked and the hours on the door to say ?closes at 10?. When I inquired with staff they said they couldn?t do anything to compensate us for the error, aside from a late check out, which wasn?t an option for us as we had a hockey game at 9am. I then said, ?I?ll just go at 8am before hockey? to which the employee replied ?it actuall opens at 9:30am?!. I asked to speak to a manager but was told a manager wouldn?t be on site until 9am the next morning and of course, by that time we were gone

Dont stay here if your...

Liked: Not a whole lot
Disliked: Did not like the fact that j got a noise complaint at 12 for talking...

Exceptional

Superb

It was pleasant

Liked: The breakfast was more than I expected
Disliked: Pool was shut down with no notice and the worker at the desk seemed bothered by my inquiry

Good

Pleasant

Disliked: The place is very dated, needs an upgrade

Exceptional

Looks are deceiving

Liked: The TV after I cleaned the remote.
Disliked: Laundry facility had no ventilation so one had to use much more energy, time and toonies to get the clothing dry. The side door was broken and the stairwell was dirty and muddy. I was too scared to use either the hot tub or the pool because I really wasn't sure. The room was freezing until we turned up the heat. The hallway of smoking rooms was disgusting because the smoke billowed into the hallway. The desk chair was completely worn out and looked awful. The mattress was a bit soft too. I give it a 3 out of 10.