Travelodge by Wyndham Great Barrington Berkshires

Disappointing

Liked: Broken towel rack. Missing dresser drawer old smoke detected hanging by wires. Very dirty shower head. Trash all out front.
Disliked: See above

I already booked to go...

Liked: Very quiet
Disliked: Not enough soap and towels

Very good

Very good

Disappointing

Disliked: The first time we stayed at this location was such a pleasurable experience that when we were planning our trip back to The Berkshires there was no question of where we wanted to stay. We even put in a request for a late check out which I received an email saying the request was approved. Our second experience was vastly different than the first. Check in was very accommodating but that’s where it ended. The first day we were woken up by banging on the door at not even 8 a.m. on the day we are leaving there was again banging on the door this time yelling it’s time to check out. Totally confused I looked at the time and it was 11:28 AM. I yelled back that we paid for late check out and we didn’t have to leave until 1 o’clock. The person on the other side of the door became nasty and started yelling. there was no late check out and, we had until 12 o’clock to check out. Two people hastily showered and packed three days worth of belongings to check out in 32 minutes. After the car was packed, I went to the office to return the key. I asked to speak to the manager, I wanted to get the money that was charged for the late check out refunded. I was informed there was no manager on duty. Needless to say, the whole experience left a very sour taste and we will not be returning.

Simple and clean, good value...

Good

Very good

Great value and nice stay...

Liked: Great staff. Clean room with fridge and microwave. Excellent location and seasonal outdoor pool
Disliked: Nothing.