Travelodge by Wyndham Cleveland Airport

I chose to stay here as a last minute plan. Everything seemed dirty and old and worn. The mattress had one of those bedbug covers so that freaked me out. I searched the room and didn't find anything so maybe it was just a precaution. But I was just very uncomfortable. I wouldn't stay again.

Liked: Front desk help was friendly; not far from HOB.
Disliked: Run down looking; seemed dirty,

Exceptional

Double my money back would...

Disliked: While I was waiting for my room the front desk person rudely told people they could get a full refund if they wanted to go elsewhere since he had an abundance of people waiting to check in. Front desk person bragged about how many rooms he had sold that weekend since there was a concert going on in Cleveland. Aggravating! Front desk guy was rude. The AC was broken in hotel. I saw there were bed bugs. The elevator would jam up so I had to take the stairs and I'm an injured Vet. I was given a smoking room& I'm a nonsmoker. Toilet broke & tools were left outside my door to fix it. I'm not a plumber. I was told I would get another room for the second night of my stay by the morning front desk person since the first room was unsatisfactory. That never happened. Instead, the rude front desk guy that works evenings bluntly told me I would not get another room for my last night there and there was occupancy at that time since it was a Sunday and most people had checked out as the front desk guy had said. I didn't even stay the 2nd night since I'm highly allergic to smoke & mold. With no AC there was certainly mold growing! I Ended up staying elsewhere for the last night of my trip. Had the worst experience ever. Do not stay here!

Pleasant

Bad

Passable

Liked: The room was clean and linens were fresh. Bathroom was clean. Shower worked well. A/c worked well.
Disliked: No one was at the front desk for 30 minutes when we arrived. Bed needs replaced - it was very uncomfortable. Elevator looks like something out of the movie “The Shining”.

Great location, but poor cleanliness...

Liked: I liked the location of the hotel. It was very convenient and close to the airport.
Disliked: It was not clean, the bathroom had bugs, and it was noisy.

Bad

Very disappointing, not to be...

Liked: n/a
Disliked: 1. The wifi was very difficult to access, and had poor reception2.We had a non smoking room on a supposedly non smoking floor, but the hallway reeked of cigarette smoke3. There were several areas of rust and mold in the bathroom.4. The water from the sink faucet started out brown.5. The $100 deposit was ridiculous, and were it put on a credit card the motel receptionist said it would take 8 days to be returned. A hold of $100 could have been placed without sending the charge through, instead of charging the amount, but this was not offered. The need for such a deposit is outrageous.6. The property was dirty.7. The TV had limited programming.8. The sheets on one of the beds had some brown stains, so housekeeping obviously did a sloppy job.

Bad

Liked: Nothing
Disliked: Rude Staff, Didn't Have Extra Blankets or Pillows, Have Creepy guys Hanging Outside at Night