Traditions Hotel & Spa Ascend Hotel Collection

OK, the room felt small...

Disliked: Breakfast was served in a big cavernous room, but we were the only ones there. A more compact space would have felt better.

It was ok, definitely not...

Liked: We liked the location, close to the event we were attending. We liked some of the staffs like Larry at breakfast and Erica at the front desk. Housekeeping too but I didn't get their names.
Disliked: The price, it was too much for that room. It wasn't worth $500 at all. They inflated it for that weekend. The bathroom toilet bowl was not cleaned well, there were visible stains. We didn't like a front desk staff when we arrived. When we asked a question her answers were very curt, didn't offer any help and at one point was rude.

Exceptional

Liked: Location was great - and the staff was very friendly.

We enjoyed our stay and...

Liked: The history and the trails & the breakfast and the breakfast staff man
Disliked: The TV and the bed could be firmer

Very good

According to expectations and very...

Liked: VERY nice staff
Disliked: A little dated

Beautiful grounds, comfortable sleep

Liked: Breakfast was tasty, especially the eggs. The view from the dining/breakfast room is spectacular and made breakfast extra special! The bed was very comfortable.
Disliked: I would have liked to drink my coffee from an actual ceramic mug instead of a throwaway cup. Also, the room was very small and we could have used another chair.

Exceptional

Easy ten minute drive to...

Liked: It’s away from the main road which makes it very quiet overnight. Decent breakfast - waffle maker, bacon, fresh fruit, etc. Easy ten minute drive to SUNY Bing.
Disliked: The room phone needs better instructions on how to reach the front desk. I could not reach a live person, just voicemails. There were no in-room instructions for the television and I couldn’t access local channels for morning news.