TOWNHOUSE Hotel

Excellent

Liked: I liked the receptionist a Russian guy very very nice also had my bad experiences there I was expecting something bad gain but he saved my evening and in the morning there was a beautiful black haired lady also very polite who gave me my invoice
Disliked: There was in fact nothing to dislike because the property itself is great you can open the windows and let fresh air come in what else could one wish for

Exceptional

For a short stays, it...

Liked: Overall, we were generally happy with our stay at the hotel. The staff was very professional and helpful—we felt truly welcome throughout our visit. Both the hotel and the room were very clean and well-maintained.The location was decent, as it allowed us to walk to all our main points of interest, although some walks were a bit long. The neighborhood, however, was quite loud, and we didn’t feel entirely safe going out at night.A big plus was that the staff kindly allowed us to leave our luggage on the last day and pick it up later, which we really appreciated.
Disliked: Overall, I was generally happy with the hotel. However, the location wasn't ideal for my needs. We didn’t have breakfast during our stay, so I can't comment on that. I also found the price to be a bit high, especially considering that similar rooms are available in the same area—or closer to the city center—for a lower rate.

Pleasant, convenient and reasonably priced

Liked: Good value and convenient location
Disliked: No tea/coffe making facility’s

Convenient location for Frankfurt short...

Liked: Excellent location - 5 minutes walking to central rail station and trams at the door; 15 minutes walk to New Old Town; lots of restaurants.
Disliked: The room was stuffy because it was hot weather and the air conditioning was not working in our room. Traffic noise and restaurant noise when windows open. No tea and coffee making facilities in the room.

Exceptional

Liked: The staff was very friendly, great location and great room! Definitely would stay again.

Budget-friendly hotel close to station

Liked: For our interrailing trip around Europe, this hotel was perfectly situated, 5 minutes from the station. It is 10 minutes from the river and 25 minutes from the old town, with restaurants of all cuisines very close by. Despite being a bustling area during the day, it was surprisingly quiet at night. Staff were lovely and I was given a kettle, free of charge, on request. Our room was ready half an hour before official check-in time. It was spacious, with a fridge, TV (with UK BBC 1 and 2) and a safe. It was a little dim inside, with a fire escape outside, but had 2 windows which opened (bathroom /bedroom) for fresh air. The beds were comfortable though the large, soft pillows are an acquired taste. Shower temperature and pressure was good. Everything was very clean.
Disliked: I prefer a kettle in the room but was given one on request.The hotel is close to the red light district but the small area is easily avoidable.

Good

Superb

Liked: Great location and very comfortable
Disliked: Would have liked tea & coffee making facilities in the room