TownePlace Suites by Marriott Mobile

Exceptional

Liked: Friendly staff. Nice breakfast buffet.

Pleasant

Liked: The location was great
Disliked: The smell was horrible,the carpet in the room was sour and we had to go purchase air freshener and febreze

Not very satisfied!!

Liked: Closeness to the interstate.
Disliked: When we checked into our room we noticed an issue with the door and not wanting to shut, door was damaged and wouldn’t lock properly. We spoke to management and they said they would have maintenance check it maintenance never showed to check it. We spoke again to management and they were going to refund us $100 of our stay. They said they showed where it was processed on their end and booking.com would have to do something on there’s for us to receive the refund. Booking.com says because we paid at the property they should be able to process it but if they won’t and are unable to get answers from them they will credit us $100 of the stay!!

Was ok not sure that...

Liked: Closeness to the interstate
Disliked: The door to our room was messed up and did not lock spoke with front desk about having it looked at and no one ever showed up!!

Bad

Disappointing

My stay was decent but...

Liked: I liked there was more than one bedroom options available
Disliked: I didn’t like that housekeeping didn’t come daily and the noise from other guests

Dirty

Liked: The room layout was nice.
Disliked: Dirty, everything was sticky, there was a hole in the wall to the outside by the air conditioner, loud ruckus in the parking lot that transitioned to the hallway outside our room

Disappointing

Disliked: I saw a German cockroach