Visit was very nice. Hotel was quiet; very roomy, clean and comfy.

Liked: The room was very nice. Full kitchen; very clean; comfortable bed. Felt like a home from home.
Disliked: I wish there was a mirror in the living room for dressing.

Very good

Liked: Staff was friendly and helpful
Disliked: Breakfast area was crowded, flow was awkward, and food selection was unimpressive. I was surprised (probably my fault) at having to pay $16/night to park my car outside.

Exceptional

Disappointing

Liked: The hotel in itself was nice and the staff was friendly. We loved our room.
Disliked: First of all I was charged by the booking and charge by the hotel. So I have been double-charged. Second of all we had a situation and the room next door where there was partying loud music cursing fighting. The desk manager on the night shift was assaulted and the fight ended up with our door being hit several times. The Hawthorne police were dispatched to the hotel where other guests were escorted from the property. My husband and two children were kept up until 3:30 in the morning. I believe the desk manager did the best she could however the issue went on all night and into the morning which ruined our vacation plans for today.

Disappointing

Disliked: The room wasnt as large as expected Theshower head came off and damn near knocked me out while I was showering.

Good

Liked: Everything was great, except a fire alarm went off in the middle of the night and were just waiting around for a while until someone from front desk came out to say to go back to our rooms. Other than that, all was well.

Good

Good

Disliked: There was construction on the pool area during my stay. Also, they put multiple holds on my account, instead of 1 hold for the stay.

Exceptional

Exceptional

Disliked: The place was super nice