TownePlace Suites Cleveland Streetsboro Guest Reviews
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Write a review
Kimberly Tue, 23 February 2021
Superb
Disliked: The bed really was not that comfortable
Lamarr Sun, 24 January 2021
Top tier service is hard...
Anonymous Tue, 5 January 2021
Good
Anonymous Thu, 31 December 2020
Very dissappointed compared to other...
Liked: Grab and go breakfast was decent with several items available. They do allow pets but charge $25 for it.
Disliked: Primary reason for staying was just to sleep for one night. Didn't care about amenities. The room itself seemed about as clean as one would expect for a hotel of this age but the room needs a little maintenance; burned out bulb in the bathroom and smoke alarm hanging away from the ceiling. Two major complaints about the room though. First, the bed was the most uncomfortable bed we have ever slept on. It was super firm and bouncy and we wondered if it was a box on top of another box. Unfortunately, we didn't try it until we were ready for bed so at that point we didn't feel like trying to secure another room. We should have since neither of us ended up sleeping very well. The other issue is that we ran out of hot water on the second shower. I didn't think that was possible but it happened. Finally, the Bookings website doesn't give detail on how much they charge for pets. It's $25 per pet (up to $75 is possible, I suppose if there is damage).
L. Tue, 1 December 2020
Terrible
Liked: Nothing!
Disliked: Loud had a thief etc
Lawrence Tue, 24 November 2020
The worst !!!! Ever!!!!
Liked: No breakfast
Disliked: Never any hot water! Every time you wanted hot water the staff told us to run bathtub! The night clerk stood outside my window every night with all the smokers all times of the day and night 2 am 4am talking so loud they woke me up- we ask for a quiet room because recouping from surgery they put us in loudest room! Never again!
Also early morning s my husband went downstairs to tell them to please be quiet and the night clerk told my husband to turn his hearing aids down! Such a disrespectful man!
Darlene Sat, 17 October 2020
Excellent
Liked: Covid ok wanted hot meal
Disliked: Need a broom or vacuum in room
Yolanda Mon, 5 October 2020
Very good
James Mon, 31 August 2020
Exceptional
Liked: Very nice place to stay!
Maria Wed, 26 August 2020
Cumfy
Liked: Staff was helpful.... always smiling.
Disliked: Nothing