TownePlace Suites by Marriott Thunder Bay

Pleasant

Very good

Superb

itv was ok once we...

Liked: Food selection was good the fellow who was cleaning was attentive
Disliked: I had let the booking people know we a were arriving early I know you have times but the only answer from lady when we came at about 130 was we would have to wait because checkout was Noon.Now I have been doing this for a long time to the entire hotel does not wait until Noon to checkout.She made NO effort to help othe3r than sending us to the breakroom to wait. Another person with orange hair took over the front desk r5esposibilties at about 3 pm so around 330 I approached him, and he said there is nothing ready but if we changed our room request, he could accommodate us. Simple fix but it required a small bit of initiative on the part of the desk clerk

Exceptional

Very good

Liked: Clean, friendly , and great location
Disliked: Pool was unavailable

Very good

Great rooms. Great staff. Great...

Liked: The size of the rooms. The staff were excellent.
Disliked: Breakfast bar did not open until 7 am.

Nice staff. Very accomodating.