TownePlace Suites by Marriott Springfield

Okay, but I would probably...

Liked: The buidling “facilities” appeared clean and smelled good.
Disliked: Room could use upgrades and the carpet in my room was not vacuumed and there were hairs in the drawers. 1 pillow for the sofa bed in which 2 people were to sleep. The front desk staff gave off weird vibes as if not really wanting to be bothered. The housekeepers were very kind and helpful. No one was available to keep the breakfast area clean or restocked with food or supplies.

Exceptional

Good

Very good

Great value for the price,...

Liked: The space in the two bedroom suite was perfect for our family. The pool was nice and cool, partially shaded, and clean.
Disliked: There was mold in the bathroom, the AC didn’t work great, the fridge didn’t feel like it was getting cool enough, the hallways were musty and hot. The laundry room had water everywhere. One of the machines leaked.

Poor

Exceptional

Liked: The facility was very clean. It was comfortable. The kitchen facility was one of the best I have encountered in an extended stay hotel.
Disliked: Nothing I can recall.

Underwhelmed

Liked: Bed was comfortable
Disliked: Late check-in, entrance was locked, said pick up phone to gain entry, it rang and rang and rang, Noone answered! Guest passing through lobby let us in. Room had an odd smell. Ridiculous to charge for parking when a business lot is adjoining.Disappointed in Marriott.

Exceptional