TownePlace Suites by Marriott Scranton Wilkes-Barre Guest Reviews
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3.0 miles from Moosic centre |
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Michael Wed, 3 April 2024
Liked: Great Hotel!
Wayne Wed, 6 March 2024
Great location, clean and a...
Liked: The breakfast of eggs, sausage, biscuits, quiche, pancakes, cereals, muffins, breakfast potatoes just went on and on. That was day 1 and day 2 had different items. The room was clean and large. The weight room actually had a few more machines than what normal hotels have.
Disliked: The pool was small but hey, most people don't use it anyway. But it had one.
Tom Mon, 4 March 2024
Exceptional
Sean Mon, 4 March 2024
Exceptional
Verified Hotel Guest Fri, 23 February 2024
Liked: location
Disliked: understaffed over-worked staff small room dirty water in the bathroom
Sharnise Mon, 22 January 2024
Excellent
Liked: Good
Disliked: Everything was good
Joselito Wed, 1 November 2023
Liked: Staff was amazing.
Verified Hotel Guest Tue, 24 October 2023
Disliked: Room with Kitchenette was suppose to be fully equipped. There were no pots, pans, lids. Front desk attendant managed to take a fry pan from another room but attempted to say I needed to return it. Ask for manager, took 3 days. He refunded 1 night.
Barry Mon, 23 October 2023
Staff could have made a concerted effort to remedy the lack of pots and pans in our Kitchenette.
Liked: Hot Tub and indoor pool, although small, was nice. Some stores and restaurants within walking distance.
Disliked: Disappointed with the "Kitchenette". Had no pots or pans, limited flatware (literally 1 metal fork). Made the lack of Pots and Pans known to the front desk, a fry pan was located and initially indicated I needed to return it. Asked to speak with the Hotel manager on the morning of the 2nd day, was told he would be there in the afternoon. He was not. Requested again that evening and was told he would be there in the morning of our 3rd day. He was there and i explained the lack of supplies in the kitchenette which puzzled him and he apologies and refunded 1 night. I was disappointed in the staffs lack of care or interest in the fact the kitchenette had no pots and pans and did nothing after taking a fry pan from another room. Also the Bed mattress was not great, a decent mattress would be greatly appreciated.
Barry Mon, 23 October 2023
Staff could have made a...
Liked: Hot Tub and indoor pool, although small, was nice. Some stores and restaurants within walking distance.
Disliked: Disappointed with the "Kitchenette". Had no pots or pans, limited flatware (literally 1 metal fork). Made the lack of Pots and Pans known to the front desk, a fry pan was located and initially indicated I needed to return it. Asked to speak with the Hotel manager on the morning of the 2nd day, was told he would be there in the afternoon. He was not. Requested again that evening and was told he would be there in the morning of our 3rd day. He was there and i explained the lack of supplies in the kitchenette which puzzled him and he apologies and refunded 1 night. I was disappointed in the staffs lack of care or interest in the fact the kitchenette had no pots and pans and did nothing after taking a fry pan from another room. Also the Bed mattress was not great, a decent mattress would be greatly appreciated.