TownePlace Suites by Marriott Scranton Wilkes-Barre Guest Reviews
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Elisa Thu, 5 June 2025
Superb
Barb Thu, 5 June 2025
Enjoyed talking with the staff.
Liked: Staff were excellent.
Disliked: The breakfast was not the best. The facility looks tired.
Nicole Sat, 31 May 2025
Superb
Pierce Mon, 26 May 2025
Most of the trip was...
Liked: We had to switch room several times because the room smelled like dogs, but very helpful. Staff found a room that was comfortable.
Disliked: We booked a trip because the kids wanted to swim and part of the trip. The pool was closed so that made us very unhappy, but the staff was great.
Amanda Sat, 24 May 2025
Exceptional
Virginia Thu, 22 May 2025
Superb
Melanie Mon, 19 May 2025
My stay was good but...
Liked: Breakfast was good Indoor pool and Jacuzzi Location was great bc has shopping and movie theater across the road (within walking distance)
Disliked: Breakfast did not have any meat options such as bacon sausage etcMy tub was Very dangerously slippery. I had to place a towel in the tub so I wouldn't slip. The water spout in the tub was not correct. When I turned it to cold the water was hot and when I turned it to hot the water was cold.
Joshua Mon, 19 May 2025
Exceptional
Liked: Front staff were super friendly and helpful! There was a kitchen in the room, and hot breakfast in the morning.
Disliked: Had to park off site there wasn't a single spot open in the lot front or back.
Davis Sun, 18 May 2025
See you all again this...
Liked: I’ve never had a bad experience. Your staff is so polite and accommodating willing to work on any issue quickly even if that’s you being forgetful leaving your items they put them up and protect them. I think you guys for the great service as always Joshua you were a great man we even got to see a little visitor grateful for all our stay
Disliked: The hot tub is still broken I’d like bubbles but it has one and it gets hot so I can’t complain
Nancy Sat, 10 May 2025
Hotel met our needs
Liked: Close to Pearson testing center which was reason for our brief stay. Close to restaurants that worked for us. Our bathroom didn’t have a fan so mirrors steamed up. Light fixture was rather rusted. Over all it met our needs. Breakfast was good for our needs
Disliked: Our bathroom could have used a fan