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AustraliaTownePlace Suites by Marriott San Antonio Westover Hills Guest Reviews
Overall Average Score:
Excellent (4.45 out of 5)
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| 12.2 miles from SAN ANTONIO centre |
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Letty Sat, 27 May 2023
Exceptional
Anonymous Mon, 22 May 2023
just an ok stay
Liked: very clean
Disliked: the property was fine it was the service, we took their shuttle to sea worldand said to call them 30 minutesbefore being ready for pickup,we called and called for over an hourand no answer. we finally had to walk back to the hotel, the hottest day, I guess about a mile or little over, wouldn’t have been so bad but had 2 children and a senior citizen and crossing freeway and in the heat of the day. staff simply said they weren’t aware of phones down and couldn’t do anything, but offer us a cold water. it was upsetting, hot and frustrating.
Luanne Thu, 4 May 2023
Exceptional
Liked: The room was fantastic, and the view was beautiful.
Disliked: Hmmmm... I can't think of anything I didn't like.
Alexandra Sat, 15 April 2023
Exceptional
Sara Mon, 3 April 2023
Superb
Liked: We arrived in the morning as we had a night flight into San Antonio, once we arrived at the hotel the Manager and staffed greeted us. They were able to find us rooms that we available and we were able to sleep a few hours before heading to my sisters for my Mother’s 90th birthday celebration. Everyone was friendly, the hotel was clean and beds were comfortable. We had a great stay.
Lashala Mon, 27 March 2023
It was ok, great front...
Liked: The front seat staff were really nice and helpful. when we got there it was nice and clean and breakfast to me was amazing. IT WAS FREE!!
Disliked: I didn’t like that I could hear my upstairs neighbors kids running like crazy all late at night couldn’t really sleep. I did tell front desk and they did inform them but it didn’t work they continued to be loud running like crazy.I didn’t like how lazy room service were. We ask could they clean our room while we go out for the day since we been there for 3days already. they said yes. came back from our outing and they didn’t even change our sheets and told us that they did. only thing they did was vacuum the floor. They did give us towels we had to go downstairs to get them.
Jennifer Sat, 18 March 2023
Exceptional
Maria Fri, 17 March 2023
Definitely booking again for the...
Liked: staff was friendly when we arrived. I forgot her name but she is so welcoming about all the amenities of the hotel. It was amazingly clean. Quiet and far from the craziness of San Antonio downtown.
Disliked: I loved everything
Nicole Thu, 16 March 2023
Very good
Psalms Wed, 8 March 2023
A Great Place to Stay-...
Liked: The staff was really nice and the room was so comfortable. It was nice to have a full kitchen with a stove top, refrigerator, and dishwasher. It even had dishes for guest use.
Disliked: The only complaint I have is that the staff did not prepare enough food for Sunday breakfast. Breakfast is from 6:30-10:00, and by 9:00 there was hardly nothing left. Thank God I was able to have my morning coffee and leftovers from the night before.
