TownePlace Suites by Marriott Rochester

Very good

Liked: Personable staff,clean
Disliked: The people above were very loud and kept dropping things on floor above the bed. Hard to sleep. The carts were not available during check out for elderly couples to use.

Exceptional

Seth needs a raise! He...

Liked: The property is in a quiet area, off the beaten path a little bit.
Disliked: The parking lot. Our room smelled like someone smoked in it.

Excellent

Kids loved staying here.

Liked: Kids liked the pool, breakfast was good. It was nice to have our own little kitchen in our room.
Disliked: it would be nice if breakfast opened a little earlier than 7 on the weekend. We had a dance competition to leave for at 7. I could have used an extra blanket for the sofa bed. The pool was out of towels twice.

Exceptional

Pleasant

Liked: Pool and breakfast
Disliked: King size bed very worn out and uncomfortable…Bull out couch bed was so bad my kids wouldn’t sleep on it..

Pleasant

Liked: Friendly staff and great location.
Disliked: It definitely needed some updates. Chipped and peeling paint in the rooms, and there was a pipe/drainage cap or something sticking up under the carpet in the hallway that was easy to trip over.

Very good