Name: TownePlace Suites by Marriott New York Brooklyn
Address: 561 President Street, Brooklyn, NY
Telephone: (888) 420-1657
Rating: 4.25

TownePlace Suites by Marriott New York Brooklyn Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

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If you have ordered through...

Disliked: We booked a regular room with a regular shower. We arrived at the hotel and got a disabled room. Although we ordered two months in advance - we were told that there was no other room available at the hotel. Which is of course false. They screw up who order from BOOKING.

Clean, comfortable, lovely staff

Liked: Very clean, comfortable, the staff was so kind and helpful.

Very good

Disappointing

Liked: I didn't hve the breakfast, and the location wasn't good do to no parking
Disliked: The shower wasn't clean..and I didn't like the fact it was no parking close

Good

Overall, we were happy with...

Liked: The breakfast was fresh. The location, near Barclay Center, was perfect. The front desk staff was very helpful in picking a restaurant.
Disliked: The lights in the room were minimal. It was a little too dark entering the room and the light switches by the door didn't turn anything on.

Exceptional

Pleasant

Disliked: Cost

I really liked the staff,...

Liked: The staff was excellent - Tyrick ?, Adjoa ? - all of them were very friendly and very helpful. The room was nice; the view was nice; I loved the fact that hot chocolate was available until late hours!!! I liked that there were many places to eat and shop for snacks, etc. in walking distance of the hotel.
Disliked: I did not like the provided paid parking. I don't think the provided parking should have been charged. It was basically parking on the enlarged sidewalk. One problem is oversized vehicles parking where it's difficult, not impossible, drive between the oversized vehicle and the small planted trees! You really have to be careful not to hit any pedestrians legally walking on the sidewalk - especially when there is snow!!! When I first turned on the street and saw all the trash, I was really disappointed and wondered what had I gotten myself into. But once inside the hotel, my feelings changed. There were no incidents when walking to the eateries - it's just the TRASH on the sidewalk!! I really don't think I, or anyone else, should be charged for parking!!