Name: TownePlace Suites by Marriott New Orleans Downtown/Canal Street
Address: 1600 Canal Street, New Orleans, LA
Telephone: (888) 420-1657
Rating: 4.25

TownePlace Suites by Marriott New Orleans Downtown/Canal Street Guest Reviews

Overall Average Score:

Excellent (4.3 out of 5)

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Amazing staff and roommate great!

Liked: The roof top deck was a showstopper!
Disliked: A little bit of noise from the highway.

Relaxing

Liked: It’s very beautiful and clean! The roof top bar was my favorite.

Very good

Superb

Liked: Great value and location — would definitely recommend!We had a great stay at this hotel. The Wi-Fi was excellent, the check-in process was smooth, and the room was spacious and comfortable.Breakfast was simple but had all the essentials — eggs, meats, juice, yogurt, milk, cereal, coffee, tea, and fruit. A good start to the day!The hotel is about a 10-minute walk from the French Quarter, which makes it super convenient while still being in a quieter area.Housekeeping is done every other day, but if you need anything in the meantime, just call the front desk and they’ll bring it right up — very responsive service!A small downside: the neighborhood is very quiet at night during the week, with empty streets early in the evening. While it felt safe, I wouldn’t recommend walking around late on weeknights. From Friday on, though, the area becomes much livelier and more active near the hotel.The only real issue we had was the first night — we were given a room with broken blinds. When I asked to change rooms, the front desk agent was not very friendly and told us a technician would fix it the next day. After a long flight, I insisted on a new room, and they did eventually accommodate us.Despite that, I would 100% recommend this hotel for the price, quality, and location.

Great location and stay

Liked: The cleanness and Fannie was a pleasant Customer Service rep.

MY STAY WAS GREAT

Liked: I LIKED EVERYTHING ABOUT THIS PLACE!
Disliked: DID NOT LIKE PARKING, BUT UNDERSTOOD BECAUSE OF THE AREA WE WERE IN

I wouldn't stay at this...

Liked: Downstairs was pretty.
Disliked: I didn't like the breakfast, small variety. The AC would stop blowing in the middle of the night, causing the room to get warm and uncomfortable. The parking is expensive and across the street. The room was not very clean.

I use a CPAP at...

Liked: Location
Disliked: The rooms mailed a mole, the lock on the door was broke until the next evening. The room was not clean daily. I paid far too much money almost $400 for two nights.

Exceptional

Liked: The location was great. Very clean.

Overall, wifey and I did...

Liked: My wife and I did like the view on the 10th floor with those giant glass windows, which makes it very breathtaking at night by just looking outside the windows.
Disliked: Although the room appeared to look clean but there was some sort of odor, it could have been coming through the condenser A/C unit, due to condenser not being cleaned or a dirty A/C filter. Bed sheets and pillows cases were dirty with blood stain and other stains.