TownePlace Suites by Marriott New Hartford Guest Reviews
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Write a review
Rose Tue, 27 May 2025
Poor
Liked: Location
Disliked: Absolutely nothing I was lied to by front desk staff regarding the incidental I was told it was between 25 n 50 dollars over the phone n when I checked in it was 150.00, the bed was the worse woke up a few times during the night with my back killing me n my husband, so we didn't get very much sleep, breakfast was horrible, I doubt I'll ever stay there again
Dawn Mon, 21 April 2025
Was like being at home.....
Liked: Nice location for visiting with college student
Ann Tue, 8 April 2025
Bad
Liked: Nothing
Disliked: Was being renovated paint everywhere paint prep everywhere
Gina Tue, 11 March 2025
Management and all personnel very...
Liked: Excellent. Waffles were a treat. Omelette was real good too
Disliked: Property being under construction but certainly understandable
Misty Thu, 20 February 2025
Great location, quiet rooms, clean
Liked: Breakfast options were great for me and my daughters, I would love to see gluten free options for like toast or bagel. All the staff we came in contact with were very friendly.
Disliked: Most of the time nobody is at the front desk if we needed something. The pillows go flat and makes sleep uncomfortable.Housekeeping did not replenish or clean anything in our room during our stay so we had to go ask for the things we needed.
Catherine Sat, 7 December 2024
It was a great stay...
Liked: It was great to have breakfast each morning. I have to say the scrambled eggs were the best.
Disliked: can't think of anything
Britt Thu, 28 November 2024
I’ll be back
Liked: Friendly staff, clean room, location was good
Disliked: Looking for better glassware. Perhaps bigger glasses
Tammy Sun, 29 September 2024
I was double charged for...
Laduke Mon, 2 September 2024
Superb
Nalls Sat, 24 August 2024
Exceptional