TownePlace Suites by Marriott Milwaukee Brookfield

Exceptional

Liked: We were a group of 14 women and we loved the rooms, the breakfast was good. We loved the fire pit and grill area. The staff took great care of us.
Disliked: The only mirrors where in the bathroom but we made it work.

Superb

Disappointing Stay – Not Disability...

Liked: The one bright spot of our stay was the staff. Everyone we interacted with was kind and helpful, especially Grant..he went out of his way to help us carry things in when we first arrived, which we really appreciated. The location is also convenient, with several stores nearby. It's clear the people working here care, even if the condition of the hotel itself doesn't reflect that.
Disliked: We stayed here recently and were extremely disappointed by the condition of the room, especially given our medical and accessibility needs. There are several serious issues that made the stay uncomfortable and even unsafe.First, the freezer and refrigerator were essentially useless. The freezer door wouldn’t seal properly, and even when you tried to shut it carefully, it never got cold enough to freeze anything. We rely on ice packs for a disability..related condition, and nothing stayed frozen. The refrigerator also struggled to keep things cool.The kitchen setup was poorly maintained and borderline hazardous. The stove coils were the wrong size for the burners and didn’t sit flat, so anything placed on them tipped or wobbled dangerously. The garbage disposal didn’t work, and the sink backed up frequently, filling with water and draining very slowly.The sofa bed was so hard it was practically unusable for sleeping..it felt like lying on bare springs with a sheet over it. The carpet smelled strongly of dog urine, which made the whole room feel unclean, and the air from nearby rooms came through the vents, so we could constantly smell whatever food other guests were cooking.Additionally, the heating unit emitted a strong, foul odor that made us cough and feel nauseated..it was especially tough at night. The doors to the room were extremely heavy, making them hard to manage for anyone with mobility issues.Overall, the room was dirty, poorly ventilated, and not even close to being accessible or comfortable for someone with medical needs. This stay was a major letdown, and I wouldn’t recommend it to anyone, especially those with health concerns or disabilities.

Good hotel

Liked: Clean, good area, friendly staff, great breakfast
Disliked: Nothing really comes to mind. You can hear upstairs people through the floor if they are moving around and being loud, but that's nothing crazy annoying.

Offer more breakfast

Liked: The setup of the room is amazing n very clean. I like that you can cook. I look the eggs at breakfast time.
Disliked: I don’t like that they didn’t offer different breakfast meats. They only give you sausage yucky. Everyone don’t eat sausage. Also they can do better with the waffle batter.

Mini family vacay

Liked: Location, staff, and amenities were all awesome. We were greeted with waters for us, treats, and bag of treats and new toy for our puppy. We didn't get a chance to enjoy the free snacks (we were out all day till late), but they smelled amazing. Doggy relief area was clean and accessible. 2 bedroom suite was a great size.
Disliked: I would've given a 10 out of 10, but there were little ants in the kitchen (they addressed), and shower head needed maintenance as it was spraying water where it connects to the wall. Will definitely stay here again.

Exceptional

Exceptional

Good