TownePlace Suites by Marriott Memphis Southaven

I chose not to stay....

Liked: The location was okay.
Disliked: After checking in, I went to use the restroom. The commode had a blood clot in it as if the toilet was not cleaned. There were also faint blood stains on the floor. I took pictures of the blood. I even tried flushing but it was still there. Called the receptionist, he said there was nothing he could do but cancel my reservation.

Exceptional

Perfect

Liked: Super clean. The bed was so comfy. Safe location

Good

Liked: The room was dirty no one came to change the towels.

It was tolerable for the...

Liked: The staff was nice, and the breakfast was better than expected.
Disliked: The lobby had a strong urine smell once or twice a day! The elevators and walls were pretty dirty and the building just looked very used.

Exceptional

Pleasant

The entire staff was friendly...

Liked: The cleanliness over all the main 2 front desk attendance that we encountered was as sweet as gold. Daniel & Sharonda their an awesome one two punch.
Disliked: Just a bit of conflict in prices

My room had roaches.

Disliked: I had roaches in my room and I was told that management would reach out to me. There has not been any contact with me.