TownePlace Suites by Marriott Lubbock

Superb

Exceptional

Liked: Breakfast was Amazing!!! As a whole in price very comfortable atmosphere here !!! definately recomend and staying here again!!!

Superb

Liked: Elizabeth at the front desk was amazing. She made sure our stay was awesome.
Disliked: Breakfast was good but way overcooked.

Exceptional

Liked: The staff was very helpful, they went above and beyond to make our stay a good one. The bed was very comfortable. Very clean room.

Very good

Liked: The suites are newly renovated (the photos are old interiors), it’s much nicer now

Good

Liked: Property was cleanvery comfortable.
Disliked: I was charged twice and management was unwilling to help. Had to go through my card issuer to reach a resolution.

Very good

Liked: The kitchen idea is GREAT!
Disliked: No coffee in the room? No coffee in the lobby?

No BLANKETS!

Liked: The staff was nice and friendly.
Disliked: They did not have blankets for our bed, all they had were sheets. Also we were only given 1 towel and when asked for more we were told they were out. Our trash can still had trash in it from previous guests and the kitchen and bathroom floors were dirty and sticky.

Great place to stay when in Lubbock.

Liked: Rachel at the front desk was friendly and helpful at check-in and check-out. Room was nice and ground floor which was great because we had dogs.
Disliked: Would have liked the usual breakfast instead of a "to-go" bag of yogurt, breakfast bar, muffin and apple.