TownePlace Suites by Marriott Los Angeles LAX/Hawthorne Guest Reviews
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Gonzalez Tue, 2 September 2025
Exceptional
Anonymous Fri, 29 August 2025
It was horrible due to...
Liked: The facilities and amenities are good, except for one of the hotel front desk.
Disliked: So I booked this hotel for a week with family. I have 3 kids. After spending most of our time out, arrived one night at 10pm and after couple minutes I got a call from front desk personnel saying she got complaints from guest below us about jumping., running around. We are trying to get ready for bed, so there will be running around (kids) but jumping I don't think so. Anyways, mind you this is the first complain I got and was flabbergasted when I was told that if this doesn't stop, "she can call security and can kick us out". I had to ask if she is kidding me because first of, we are not making noise on purspose (like we are partying or something) and I had to tell her I have kids so it is bound to happen. And again, it's not like I have gotten this complain multiple times and didn't listen. She for her to literally say that to me? I was shocked and falbbergasted. I am disgusted with her behavior and how she attend to this kind of matter. She should find a job that doesn't involve customer service. Clearly, she doesn't have any good manners.
Rose Mon, 25 August 2025
Exceptional
Liked: Clean, Nice, Friendly Staff
Olukunle Mon, 25 August 2025
Exceptional
Hiram Mon, 11 August 2025
Very good
Manuel Tue, 5 August 2025
Exceptional
Anntenesha Thu, 31 July 2025
Very good
Liked: The room and pool and location
Disliked: The food , the complementary breakfast got me sick. I think I had food poisoning. From the oatmeal.
Cynthia Wed, 30 July 2025
Superb
Natalie Tue, 29 July 2025
Disappointing as asked twice about...
Liked: Comfortable bed, nice and clean place to stay
Disliked: Was double charged for the room and haven’t been able to get a refund
Moa Tue, 15 July 2025
Exceptional