TownePlace Suites by Marriott Little Rock West

Won't stay again

Liked: We liked the size of the room. The AC's worked perfectly.
Disliked: When we first walked into the room I opened the cabinets to see the pots and pan supplied and was greeted by roaches. The floor in the living room had a finger nail and trash on it. The room had empty Walmart bags in the dresser. The toilet didn't fill up with water so every time we flushed the water shot straight up everywhere. The bed was hard as a rock felt like I was sleeping on a sheet of plywood. I even got up to make sure the box spring wasn't on top of the mattress. When we checked in I was asked if we would like room service I said yes and room service NEVER came one day. We had to go down stairs and collect fresh towels.

Good

Pleasant

Liked: The staff was friendly and the bedding was clean.
Disliked: Facility and rooms need to be renovated. For the price and that its supposed to be a 3 star hotel everything was scuffed and scratched. Room was a bit musty and a certain spot smelled like spilled cat food. It was decently clean.

Superb

Passable

Exceptional

Our room had an odd...

Liked: The location
Disliked: Our room had an odd smell, along with the elevator having a bad odder and harsh jump on the way down

Very good

Liked: Nice room. Decent price
Disliked: Eggs on Breakfast bar were cubed.....no soap in the bathroom. They said they were out of soap.

Will not stay there again!

Liked: Location
Disliked: There was no soap in the bathroom to wash your hands! The tv did not work. The coffee in lobby was cold at night. Coffee with breakfast was cold. Asked staff to help so they “Heated the coffee in microwave” instead of making a fresh pot. Staff was RUDE!