Name: TownePlace Suites by Marriott Las Vegas Henderson
Address: 1471 Paseo Verde Parkway, Henderson, NV
Telephone: (888) 608-6346
Rating: 4.25

TownePlace Suites by Marriott Las Vegas Henderson Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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Superb

Liked: Great value for the price. I reccomend it.
Disliked: The jacuzzi was unfortunetly closed. Vegas is a CRAZY place.

Great experience.

Liked: Location was perfect for what we needed. Staff was incredibly friendly. Everything was very clean. Great value!

Exceptional

Good

Disliked: Not a big enough area for the dogs

Exceptional

Accommodating, clean, friendly staff

Liked: I loved how accommodating they were . Apparently even though my booking included a pull out couch , because of using a 3rd party site I was not promised one, they quickly accommodated us with a pull out couch free of charge.

We enjoyed staying here.

Liked: Breakfast was good.
Disliked: All good.

Exceptional

Liked: It was really clean and comfortable.
Disliked: On Booking.com it said the room had a pull out sofa but they no longer have them. The front desk clerk, Brenden, was really helpful in getting us a rollaway very quickly.

Want o love it, but...

Liked: I love staying in suites as a family. It feel this property gives great options for sleeping bigger groups
Disliked: The unwelcoming staff is hard to ignore. Just as you come in, you want to be treated kindly and yet that is not what you find here. Also, why do we also have to pay for parking? We are not staying in a highly dense place where parking is a limited. We are out in the suburbs of Las Vegas. I asked if I could pay for it at the counter but no, I had to go chase down and QR code and type in my license plate number before I could even put my suitcase in my room. Someone please tell me how this is good customer service!