TownePlace Suites by Marriott Las Vegas Henderson

Other then location and pool...

Liked: The location was perfect, was close to the event my daughter was competing in.
Disliked: The staff is extremely rude. The front desk gentleman was not helpful, the breakfast lady was horrible to interact with, and the staff complain about each other in front of customers. Examples of rudeness were we did not get the room we picked and were told have to deal with it was not their problem, one of the staff complained about the breakfast lady that she was not doing things right, that she is always late and why do they keep her, and breakfast lady got upset when we did not do the waffle maker and cook our waffles how sge wanted us to do it, very condensending. Also the hotel room not laid out well, bathroom door always hitting bed had be careful on that side if bed.

Was great would stay again.

Liked: Easy going
Disliked: It was as good. Music at breakfast was nice but entirely too loud and disorienting. Lower volume would have been great. Several people asks for this it was never reduced.

Very good

Liked: Verynice breakfast friendly staff. Clean rooms
Disliked: Pool area wasn't kid ready

Poor

Disliked: Old and dated rooms. Needs renovation. Poor value for money.

Very good

Liked: staff were super friendly and made me feel like i was right at home i will be rebooking with this hotel again when i come back next year

Exceptional

Exceptional

Very good

Liked: Loved the size of the room and location.
Disliked: We stayed for a week, we need d a a trash can for a family in the kitchen. The queen bed was very comfy, but the king bed was awful. We were told, when we booked, that there was no parking fees. There were daily parking fees that got charged to our card.

Exceptional