TownePlace Suites by Marriott Lancaster

Stay was good satisfied by...

Liked: layout and size of the room was good
Disliked: comfortable

Pleasant

Liked: The location is great not far from the fwy, stores and gas stations
Disliked: I had to crawl out of bed because the sofa bed when let out blocks your way from walking around the bed especially if your partner is sleeping on the other side of the bed you're forced to crawl out to the foot of the middle of the bed. Other than that the room was ok.

Superb

Exceptional

All in all very satisfied

Liked: We arrive for breakfast at 8 o’clock, and the selection was very poor and picked over
Disliked: Bacon could’ve been crisper eggs could’ve been warmer

Superb

Room nice. Rude staff

Liked: When checking in staff said I didn’t have reservations. I gave her name and email with confirmation number and she still could not find. She stated they were sold out and that next time I should book direct with the hotel and not use a third party. (Booking.com). I was really upset. Noticed the booking had my names reversed and I ask her to run them the correct way and she finally found it after almost 30 minutes. She also never checked my ID. Not ok. Asked the next day for the manager to call me. No response
Disliked: Staff Friday night rude. Made me feel incompetent.

Passable

Disappointing