TownePlace Suites by Marriott Knoxville Oak Ridge Guest Reviews
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Write a review
Anonymous Tue, 22 July 2025
Will not be using facility...
Liked: The staff were very unprofessional for both shifts. Dress was not appropriate for the position. I requested for clean towels and my room to be straightened while we were away in meetings and the staff said okay. I came back that evening after 5 and nothing had been done. When I checked out the next morning (two-night stay) and asked why my room wasn't cleaned and toiletries replaced, she stated they only did that for four or more nights. There was only one wash cloth and two towels, and I was expected to use those for my stay. I will look at another facility next time I am in the area for work. We will be in the area for work several times over the next year.
Disliked: Front desks help really needs to be trained. I do not like being called "hun" and I walked out with a co-worker and one of the front desk ladies stated she "needed a drink and it's only 4 o'clock." I just looked at her and kept walking.
Jill Mon, 21 July 2025
Probably one of the best...
Liked: Comfortable bed, clean linens, well equipped gym, and good breakfast.
Disliked: Room was a little tight with the kitchen at the entry and next to the closet. Ran out of pool towels and the pool was very chlorinated which burned our eyes while swimming.
Kathy Wed, 4 June 2025
Superb
Cory Wed, 14 May 2025
My stay was only 1night,...
Liked: I loved the free breakfast. The hotel was in a good location, and the room was very comfortable
Disliked: I didn't like spending an extra 100$ for my dog.
John Sat, 19 April 2025
Superb
Raymond Fri, 11 April 2025
We enjoyed our stay immensely...
Liked: Everyone was so nice & helpful!
Michael Sun, 22 December 2024
Exceptional
Victoria Mon, 9 December 2024
Quiet get away that did...
Liked: Comfortable room
Disliked: No problems
Andrew Sun, 24 November 2024
Comfortable and clean.
Liked: Good location, central to stores and food. Room was in great condition and clean. It's nice to have a small kitchen and plenty of trash cans available.
Disliked: The kids jumping around all night above us. My recommendation is to get the 3rd floor if available.
Lawson Fri, 22 November 2024
Superb