TownePlace Suites by Marriott Kincardine

Clean and spacious

Liked: Room was very clean, breakfast was great
Disliked: The pool was closed, for a while the day we checked in and again when all day when we checked out. We only stayed for one night.

It’s a nice place to...

Liked: Location, the kitchenette, comfortable beds.
Disliked: There was a very foul odour in the hallway in the afternoon. And unacceptable delays with providing the room one of the party in our group had booked. The attendant didn’t seem to care about the issue and the compounded it further by giving away the room to a party that came after her.

Was disappointed that TV did...

Liked: Was okay basic, not as good as Hamptons
Disliked: No fresh fruit, pastry selection was basic.

Disappointing

Bad

Liked: Nothing.
Disliked: Staff misinformed us when we checked in, had to charge the rooms separately, couldn't explain why they were charging us 240 per room when we had booked for 213 until we checked out the next morning and told us it was for a $20 safety deposit and it would be refunded back to the card (math doesn't even work out on that). On top of having no power from 7am. Told us no breakfast but somehow there was one??? all the lamps in the room were covered in dust. Just overall really bad customer service, super expensive for a room you couldn't turn a bathroom light on in the morning.

Superb

it was an overall disappointing...

Liked: the only positive experience was the young lady on duty at reception in the morning
Disliked: the facilities are dated and the breakfast was shockingly bad

Very good

Pleasant