TownePlace Suites by Marriott Houston Baytown

Disappointed and want my money...

Liked: I stay here All the time. I booked through booking.com cause I needed it last minute. When I got there, they said the system had been down all day and they were sending people next door to Springhill. I went there and got a room but still got charged for Townplace cause it was non refundable. They changed the reservation not me so they owe me a stay. Can you please check on this?
Disliked: Wasn't my fault I had to stay somewhere else

Beautiful hotel! Excellent Staff!

Liked: Excellent stay! Friendly and helpful staff! Very impressed!
Disliked: N/A

Superb

Superb

Exceptional

“10”

Liked: Been staying in different hotels for a month! I stayed in a Townesuites last year & was so comfortable, I stayed for 3 days! Go out of your way for the best hotel night you can find! I would return here again on my round trip!

Poor

Liked: Not much to speak of.
Disliked: No HOT WATER! Pillows were hard and flattened quickly. Couple of lights didn’t work. Marriott in name only.

Disappointing

Exceptional