TownePlace Suites by Marriott Harrisburg Hershey

Very good

Good

Loved it

Liked: Staff and room were fantastic
Disliked: Hot tub dirty

9/10, really great, clean hot...

Liked: Accommodations and breakfast were great.Staff were wonderful and helpful
Disliked: Only criticism was the hot tub needed to be cleaned people had scraped “clean me I’m dirty” into the scum along the edge, it was pretty gross

Very good

Great Value and Location

Liked: The property was nice. The staff was friendly.
Disliked: The musty smell of the room. The room was moist for most of our stay. The floors were slippery from the moisture. We did have an incident about a room calling us pretending to me front desk, this was handled promptly from the from the front desk.

We were double charged, our...

Liked: The location is great.
Disliked: The cleanliness of the room was disappointing. Housekeeping did not service our room daily, and we had to request fresh towels each night. Despite prepaying, we were double charged, which caused a major inconvenience and forced us to cancel some of our planned activities. Communication from the staff regarding billing and room service was poor and unhelpful. Overall, the property did not meet expectations based on the advertised amenities and service standards.

Good

Nice size room and staff

Liked: Room size clean stove dishwasher microwave fridge
Disliked: Tv kept going out