TownePlace Suites by Marriott Grand Rapids Airport Guest Reviews
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|7.5 miles from Grand Rapids centre|
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Phillip Sat, 16 October 2021
Great location and warm welcome
Liked: Staff welcomed us and took care to find a room that met our needs. Kitchen had complete complement of dishes and utensils.
Disliked: what?s not to like?
Shayla Mon, 4 October 2021
Suresh Sun, 12 September 2021
Disliked: The associate who did the checkin can definitely be better trained. She had a hard time looking up my reservation from booking.com. I've used the same credentials and name for a lot of reservations and never had an issue so far. And instead of trying to make an effort, she just says she doesn't see our booking. She finally did managed to find it after my persistence. Also even after specifically requesting for a quiet room she gave us a noisy one facing the truck loading station. And when a customer says a thank you, she needs to have basic courtesy to alteast acknowledge it, instead of just looking away. It's ok to dislike some folks, but no need to make it explicit!
Mathis Tue, 24 August 2021
Liked: The Location
Disliked: The staff was picking like she didn?t want us there. The room was like it never been cleaned in months it was spiders everywhere we killed spiders all night and even got bite by one I have never been to a hotel where it was so many bugs and spider webs it was ridiculous, I have so many pictures I want to show then the outside fireplace which there are known for didn?t work she told us just keep turning the gas on and off and we didn?t that all night and still wasn?t a fire lit.
Knight Mon, 16 August 2021
Liked: Convenient location, comfortable beds, clean rooms and facilities, good breakfast.
Vincent Sat, 7 August 2021
Sophia Fri, 11 June 2021
Jose Fri, 11 June 2021
Anonymous Fri, 11 June 2021
Ezell Wed, 2 June 2021