Name: TownePlace Suites by Marriott Galveston Island
Address: 9540 Seawall Boulevard, Galveston, TX
Telephone: (888) 420-1657
Rating: 4.25

TownePlace Suites by Marriott Galveston Island Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

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Work on you Hospitality skills,...

Liked: Pool bar server Sandra was perfection!
Disliked: AC leaked water on the carpet by the queen bed. Property’s repair was to lay a towel on the wet carpet.I paid for the stay prior to arriving, yet the property insisted that I pay again.

Very good

Disliked: The attitude of the check-in clerk, that could not find my reservation and implied we did not have one.

A good experience

Liked: 4 out of 10 as far as mm
Disliked: Need more snacks

Exceptional

Superb

Liked: Enjoyed everything about the property.
Disliked: Only one issue but it was due to rain storms. Our room started leaking/dripping water from ceiling light fixtures. They did move us to another room as soon as I notified them. Great service!

Exceptional

Very good

Bad

Liked: Nothing. I wouldn't stay in Marriott hotels in the future.
Disliked: WiFi was disconnecting every few minutes, air conditioning was not working properly, poor breakfast, staff was not helpful at all, I don't recommend this place at all,

Superb

Disliked: Would be nice to have a restaurant at the location

Overall was good.

Liked: Overall great Hotel.
Disliked: We booked this place because of the food and bar by the pool. Unfortunately, it was not open at all. Kindof disappointed. If we knew it wasn't open like it was last year we would of probably chose a different location. We tried to cancel and stay in a double room with our cousin because of the bar and food not open by the pool but they wouldn't cancel it. Also, breakfast could of been better. For the cost of the room, they could of had a better variety of foods.