TownePlace Suites by Marriott Front Royal

Superb

Very good

Liked: Everything was nice and clean, the staff very friendly, the breakfast buffet with the usual choices.

Very good

Liked: Our room was extremely comfortable, good size, great shower and excellent bed.
Disliked: The only thing to complain about is that they were out of yogurts for breakfast when we got there more than 1 our before it would stop being served.

Exceptional

Superb

Liked: Very helpful staff. Great showers
Disliked: Would like to have herbal tea available.

Superb

My stay was comfortable

Disliked: I had a dog and was not told what the cost would be by either booking.com or the hotel when I wrote them to let them know I was bringing a dog. I got a surprise $75 additional charge at the front desk when I went to check in. Also, Booking.com had not sent my information to the hotel so they had no record of my reservation. I had to call them in order to have my information sent to the hotel. I didn’t appreciate this complication after a full day of driving. I had prepaid and had to spend 20 minutes sorting this out. My confidence in Booking.com to get things right is shaken.

Superb

Liked: Everything from location to room, King size bed was comfortable, and shower is spacious. Nice large fridge and kitchen.
Disliked: Pillows, they are too soft and squishy for our liking.

It was great

Liked: Close to event
Disliked: Pet fee was ridiculous!