TownePlace Suites by Marriott Franklin Cool Springs

Superb

Exceptional

Very good

Won’t be back

Disliked: Rude staff, don’t expect any accommodations if needed. Inedible breakfast. Cleaning person threw away my daughter’s bag of gifts she had prepared. Didn’t recover. By far the worst experience I’ve had at a hotel.

Great stay in Franklin!

Liked: We stayed here a couple nights and had a great experience. Our room was clean and quiet, which is something we are always looking for. It felt like a little studio apartment with the kitchen, which was nice to have. The hotel itself was surrounded by shopping and great restaurants so that was a bonus. Franklin is a beautiful city and this was a great place to stay. We would return!
Disliked: Nothing to dislike!

Very good

Liked: The pool is nice. Hotel is very clean and like the kitchen area in the room.
Disliked: The pillows are flat and not comfortable, walls are so thin you can hear everything even person going to bathroom. Can hear people walking around in halls and rooms. Booked for queen beds but these bed are smaller like a double.

Exceptional

Very good

Superb