TownePlace Suites by Marriott Franklin Cool Springs Guest Reviews
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Write a review
Shelley Tue, 8 July 2025
Superb
Paul Mon, 7 July 2025
Exceptional
William Sun, 6 July 2025
Very good
Anonymous Sun, 6 July 2025
Won’t be back
Disliked: Rude staff, don’t expect any accommodations if needed. Inedible breakfast. Cleaning person threw away my daughter’s bag of gifts she had prepared. Didn’t recover. By far the worst experience I’ve had at a hotel.
Alicia Tue, 1 July 2025
Great stay in Franklin!
Liked: We stayed here a couple nights and had a great experience. Our room was clean and quiet, which is something we are always looking for. It felt like a little studio apartment with the kitchen, which was nice to have. The hotel itself was surrounded by shopping and great restaurants so that was a bonus. Franklin is a beautiful city and this was a great place to stay. We would return!
Disliked: Nothing to dislike!
Lauren Sat, 28 June 2025
Very good
Liked: The pool is nice. Hotel is very clean and like the kitchen area in the room.
Disliked: The pillows are flat and not comfortable, walls are so thin you can hear everything even person going to bathroom. Can hear people walking around in halls and rooms. Booked for queen beds but these bed are smaller like a double.
Bowles Tue, 24 June 2025
Exceptional
Aimee-marie Mon, 23 June 2025
Very good
Ja Thu, 19 June 2025
Superb
Amy Fri, 13 June 2025
Superb