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AustraliaTownePlace Suites by Marriott East Lansing Guest Reviews
Overall Average Score:
Excellent (4.25 out of 5)
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Sharon, Columbiaville
Very nice experience, except for the mattress.
Liked: Very nice room; loved the fridge, microwave, stove, couch; very clean.
Disliked: The bed in room 209 dipped in the middle - uncomfortable for my husband & I.
Ameshia Sun, 15 June 2025
Very good
Liked: This hotel suite was really nice and it’s great for families
Disliked: I was double charged I paid prior with booking.com and when I arrived to the hotel I paid again plus my deposit. I called customer service and they spoke with a nice lady at the front desk provided her the information but that still was no help. So i had to contact booking again and they said the hotel shouldn’t charge me but the hotel said they had to have a card on file it was just a mess but my stay was good. Booking.com will have to pay me back the hotel said so i will just let my bank handle this. But this hotel was great.
Sylvain Thu, 12 June 2025
Exceptional
Ayşegül Mon, 9 June 2025
I can express that I...
Liked: It was close to the laboratory where I work, the room was clean and spacious, breakfast was adequate
Disliked: I expected room service to be more attentive. I had to leave the accumulated garbage in front of the room door
Anonymous Tue, 3 June 2025
Exceptional
Cantrece Mon, 19 May 2025
Exceptional
Dinesh Sat, 17 May 2025
Bed was horrible, destroyed the...
Liked: Breakfast was good. Front desk staff was vey helpful.
Disliked: The bed was horrible, sinked in the middle and 2 of us were not able to sleep. This was really horrible!!!
William Thu, 15 May 2025
Exceptional
Kain Mon, 28 April 2025
Superb
Liked: Suite was perfect for our overnight stay. Breakfast was good. Staff very friendly and helpful.
Alaysha Sat, 8 March 2025
Exceptional
Melissa Tue, 4 March 2025
Worked for what we needed,...
Liked: Room was spacious. Bed was comfortable and liked the pillows very much.
Disliked: Refillable conditioner in shower was empty. Hand sanitizer in the elevator also empty. You could hear noise from floor above very easily and there are freight trains blowing their horns all night long.
