TownePlace Suites by Marriott Chicago Naperville Guest Reviews
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|5.5 miles from Naperville centre|
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Anonymous Sat, 30 November 2019
Liked: Excellent customer service. Friendly, helpful (thanks Aaron) people!
Very accommodating as well!
Donnetta Fri, 25 October 2019
Disliked: There were ants all over our bathroom. They just kept appearing from no where.
Barb Mon, 14 October 2019
Steve Tue, 13 August 2019
Worth the money for what...
Liked: room was large and airconditioner worked very well.
Disliked: the breakfast was basic and not to my liking
Ann Mon, 12 August 2019
Liked: The room was very nice. Loved having separate bedrooms a kitchen and living room!
Disliked: The halls smell of weird food people cook.
Troy Tue, 28 May 2019
Overall an excellent location, I...
Liked: The room was very clean and comfortable; we slept so well. The bedrooms were spacious and up to date looking, very nice. Also, the staff was very friendly and professional. When we were loading our car to leave they offered me an umbrella because it was storming outside-nice touch :).
Disliked: The only real problem we had was with the wifi, my son had brought his game system so we could watch Netflix, Hulu and so forth. The wifi kept stopping on us and we were not always able to use it as we expected. Also, I was a little bummed that the kitchen didn't have an oven (because I have been used to that with these kind of suites) but that was really minor.
Melody Sat, 27 April 2019
We will return to Naperville;...
Liked: The staff was amazing; cheerful and ever ready to help point us to the riverwalk and all the restaurants. The location of the hotel was perfect. The room gave us space. The pool was a bit small but I was the only one swimming so it worked. When I called the front desk from the swimming area, there was too much static so I hung up. The staff came immediately to the pool to see what I needed and to be sure I was ok. On the ball!
Disliked: When we made our reservation online, the reservation was recorded under the name "Banks" and that is not our first or last name. The staff worked with us via phone to find the reservation; it was a little confusing, frustrating and irritating at first, but it ended well.
Christopher Thu, 18 April 2019
Well worth the money
Liked: Good location, great staff, comfortable room
Karen Thu, 11 April 2019
Liked: It was fine for what we had to do. It was not special. We did not enjoy the breakfast but it seemed others most certainly did. There was hot coffee! Always good in my book.
Disliked: It was fine.
Catherine Fri, 5 April 2019
I would stay here again....
Liked: The breakfast was very nice, lots of choices and everything was stocked and fresh. Very polite staff, room was clean, bed was comfortable. I wasn't in my room that much so I didn't use all of the facilities but my room had a large fridge and kitchen area.