Name: TownePlace Suites by Marriott Boston Logan Airport/Chelsea
Address: 30 Eastern Avenue, Chelsea, MA
Telephone: (888) 323-5826
Rating: 4.25

TownePlace Suites by Marriott Boston Logan Airport/Chelsea Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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Near the airport

Liked: Barrier free room was perfect for a baby. The bed in the room was lower than usual. The shower room had hand held shower head so easier to shower a baby. 1 bed room suit was spacious for a family with baby stroller. Nice gym.
Disliked: There was no restaurant in house but could order delivery. Requesting a shuttle pick up without local phone was challenge. The sofa bed was slanted and not comfortable. The Aircon outlet was next to the bed and louder than I wanted but Both living room and bedroom had separate Aircon controls.

Very good

Not nice

Disliked: The shower had no waterBreakfast is served Caron dishes and plastic material

Convenient to the airport, but...

Liked: Clean, well-appointed room in a convenient location to the airport. We appreciated the shuttle service!
Disliked: Guests beware: One side of the hotel faces the garage where buses ferry airport employees to and from the airport at all hours of the night. It is noisy -- and the hotel knows it. There were earplugs waiting for us in the room. They are not enough. If you can, request a room higher up and opposite the side that faces the garage!

Its ok.

Liked: It was near the airport and there was a free shuttle to the airport we used. The room was big.
Disliked: Some initial difficulties checking in as we had used 'a third provider' I.e booking.com. Eventually got sorted Room was nice and big BUT it was very noisy from traffic most of night. Getting up at 3 am to go to the airport i accidentally left my earrings in the room, which were very sentinlmental to me. I asked the shuttle driver to let the hotel know. I emailed the hotel group and they found them,unfortunately they use a site called ' I left my stuff' and they wanted to charge me $225 dollars to return some tiny silver earrings!!! Gutted as my child bought me them. Had to decline and let them go. Rubbish service.