TownePlace Suites by Marriott Atlanta Alpharetta

Superb

Very good

Very, very disappointed. I will...

Liked: The cost per night was reasonable. However, I think I would rather pay more for a clean, safe place to stay in the future. I really liked the location and being so close to an extremely nice walking trail.
Disliked: Breakfast was absolutely awful! Scrambled eggs had no flavor and were cold. Coffee was mediocre. Sausage patties were hard as a rock, overcooked, and cold.My room was never cleaned on my last day of stay. I was given only one washcloth on the second day of stay. When, I came back to my room on the third day, I found where a glass picture frame hanging over the couch had fallen and the glass was shattered. I picked up the glass, and placed on kitchen counter. The next morning I told a staff member about this. He told me that they would clean up the broken glass and replace the picture. However, they did not. All they did was remove the picture frame. Broken glass was still lying on kitchen counter the day I checked out. Upon arriving, I noticed that flooring around the bath tub was rotten. And I think that the flooring underneath bath tub is rotten as well. Lighting in bathroom was atrocious. And the air conditioner needs to be replaced. Very loud and did not cool very well.

Do not recommend.

Liked: Nothing.
Disliked: Upon arrival the door was open, not locked. We walked in and there was a huge air purifier in the room, the room smelled awful, the room felt very damp and moist our entire stay. The windows were propped open with the salt and pepper shakers. The bed was not comfortable at all. This room was not worth the over $100 I paid for the single night. Very disappointing.

Very disappointing, strong odors in...

Liked: I liked the kitchenette and full-size appliances. Good location close to Northpoint Mall, Avalon, restaurants and shopping.
Disliked: This location was disappointing compared to other Marriott and TownePlace Suites I stayed at in the past. The hotel looks very old and dated inside and out. There is a strong constant odor in the hallways and my room. The carpets are old, dirty and worn, and need to be replaced. The TV in the room was very small and old, from the year 2011. The tv was in an odd location in the room. Breakfast needs to be greatly improved. One morning there were barely any eggs and they were old and hard. Another time they ran out of sausages, eggs, and cream cheese for bagels, and was not replenished. The bed made noise and was very lumpy and close to the floor, and very uncomfortable. The walls are super thin, I heard other guests talking, and another guest snoring every night which kept waking me up! I would not stay at this location again.

Passable

Refreshing. Kind and considerate.

Liked: Location, and the staff was amazing. It's an older property but I always appreciate a bathtub over a shower
Disliked: The tv didn't work but the desk agent came and tried to fix it, ultimately providing Marriott points instead as he could not fix it

Exceptional

Liked: I liked the location & the kitchen.
Disliked: There wasn’t a table in the room.

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