TownePlace Suites by Marriott Albany

Exceptional

Bad

Exceptional

Liked: Clean

Staff sucks

Liked: I like the scenery of the location beautiful front and backyard space
Disliked: The cleaning staff is lazy and no one took accountability for the lack of responsibility for the employees I asked for my room to be service to come back after being out all day to a dirty room no.clean towels or rags couldn't take a hot shower because I had to go back out to get personal items in order to take a shower reported the issue to the front desk the shook it off as if it was a normal process I also reported the issue with the front desk supervisor who apology was just as dry as a desert I will never stay at this location again no matter how beautiful the scenery is

Fair, but I doubt if...

Liked: The breakfast selection was fine as well as the location of the hotel.
Disliked: The room was not throughly clean it needed dusting and the bathroom toiletries were not replenished i.e. soap, body wash etc. The television in the bedroom didn’t work and the front desk didn’t know how to fix it. The lights in the room continued to go out requiring me to flip a switch in the breaker box. I was offered another room, but I declined. I didn’t feel like moving again after I had unpacked.

Exceptional

Superb

Liked: Everything was great
Disliked: Nothing.. everything was too my liking

Exceptional

Decent place but should be...

Liked: The devote was nice and they allow dogs and provide dog water bowl in the lobby
Disliked: We had a storm come thru that caused power outages. I understand this is unfortunate but the staff decided to not even try to provide breakfast. No cereal, no bagels, absolutely nothing for breakfast. Also the bathroom air vent did not work. The shower had a design flaw that allowed water to splash on the ground and wall, the baseboard was rotten the wall was moldy and the ceiling was moldy