Toronto Marriott City Centre Hotel Guest Reviews
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|1.2 miles from Toronto centre|
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Diana, Chatham, visiting Lower Ossington Theatre Tue, 24 October 2017
On arriving to your hotel I went to check in. The lady I had was very gruff. I told her that I was told breakfast was included in our stay and she preceded to tell me it was not. I asked if she was sure as I was told that it was when I had called - she assured me it was not. I let that go, then she proceeded to tell me that the gym and the pool were closed, under renovation. I said I was very disappointed in this - my daughter, myself and my friend had all brought our bathing suits and it was one of the reasons we had chosen this hotel. I conveyed this to the lady and she said we could use the sister hotel down the street for free. I explained that I did not feel comfortable for 3 young ladies to walk alone down the streets of Toronto at night to go to the other hotel. She basically said 'oh well, it is what it is'. I was livid, so I said that then for the inconvenience she should include breakfast and she said no. I have stayed at the Renaissance before and I have had breakfast there before, but I can assure you I will not choose to stay there next time we visit Toronto which I must say is frequently.
Liked: We were very disappointed.
Disliked: The pool; the service; the gym.
Anonymous Sat, 15 February 2020
Disliked: Ugly decor, grumpy staff, super long hallways stretch far away from elevators
Neil Sun, 9 February 2020
Rhonda Sat, 8 February 2020
It was short. The bar...
Liked: Room was modern nice
Disliked: The precarious then reberse
Marina Mon, 3 February 2020
André Sat, 1 February 2020
Liked: The bed was extra confortable
Disliked: Need people who speak french. I am french.
Troy Mon, 27 January 2020
Center of Revitalized Toronto Entertainment...
Liked: Marriott's new updates are great.
Breakfast provided with room was great and good value.
Disliked: The weather at time of visit.
Naomy Mon, 27 January 2020
Liked: Great facilities, gym, bed super comfy, nice service overall !
Disliked: At Breakfast, I was bother by one of the employee on the 6th floor as my voucher was valid for a breakfast downstairs (lobby) instead of upstairs. I did not know at first but she made me feel like like I couldn't there ... even though all my other colleagues were getting breakfast with the correct voucher. She checked their vouchers multiple times, like we were thefts.
Anonymous Mon, 27 January 2020
Liked: Friendly staff, perfect location! Would love to go back!
Anonymous Sat, 25 January 2020
Strike One! Breakfast overlooking the...
Liked: Great location, staff very helpful and being inside a baseball stadium, unusual. Strike one!
Disliked: Breakfast could have had a little more variety each day, that is all.
Anonymous Tue, 21 January 2020
Excellent stay in Toronto
Liked: Location is fabulous, very clean and comfortable.
Disliked: Breakfast is below expectations and even though I had a reservation with breakfast included it was available only for two people (were three).