Toronto Marriott City Centre Hotel Guest Reviews
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|1.2 miles from Toronto centre|
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Diana, Chatham, visiting Lower Ossington Theatre Tue, 24 October 2017
On arriving to your hotel I went to check in. The lady I had was very gruff. I told her that I was told breakfast was included in our stay and she preceded to tell me it was not. I asked if she was sure as I was told that it was when I had called - she assured me it was not. I let that go, then she proceeded to tell me that the gym and the pool were closed, under renovation. I said I was very disappointed in this - my daughter, myself and my friend had all brought our bathing suits and it was one of the reasons we had chosen this hotel. I conveyed this to the lady and she said we could use the sister hotel down the street for free. I explained that I did not feel comfortable for 3 young ladies to walk alone down the streets of Toronto at night to go to the other hotel. She basically said 'oh well, it is what it is'. I was livid, so I said that then for the inconvenience she should include breakfast and she said no. I have stayed at the Renaissance before and I have had breakfast there before, but I can assure you I will not choose to stay there next time we visit Toronto which I must say is frequently.
Liked: We were very disappointed.
Disliked: The pool; the service; the gym.
Anonymous Sun, 19 July 2020
Gave me wrojgnroom
Megaklis Thu, 16 July 2020
Disliked: I?m aware of COVID and limited amenities, only grievance I had was no housekeeping I had two days of take out piled up in room and zero housekeeping services aside from that pleasant stay . Easy check in / out . All in all still one of my favourite places to stay downtown!
Ivan Mon, 13 July 2020
Kseniya Sat, 14 March 2020
Liked: I was upgraded to the king suite and it exceeded my expectations
Josh Thu, 12 March 2020
Great location, great staff, probably...
Liked: We stayed at this location because of its proximity to all of the attractions that we were planning on attending. It was a great choice for us.
Gerald Sun, 8 March 2020
Anonymous Thu, 5 March 2020
Liked: The pool was heated and there was a hot tub. Being a coffee drinker it was nice to have a keurig in the room for my wake up coffee. And there was a Star Bucks in the lobby for that coffee on the go.
Amanda Mon, 24 February 2020
Very close to the convention...
Liked: We enjoyed everything, we used the facilities on site, gym/pool. This is my 3rd time staying here I will always stay when I travel
Anonymous Mon, 24 February 2020
Liked: Room was great. Loved the stadium view and extra living space. We went in February so no games but cool space.
Joann Mon, 24 February 2020
The rest of our stay...
Disliked: On two occasions, there were not any towels available at the swimming pool. When taking 7 grand children for a swim, this was unacceptable.