Toronto Marriott City Centre Hotel Guest Reviews
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1.2 miles from Toronto centre |
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Diana, Chatham, visiting Lower Ossington Theatre Tue, 24 October 2017
On arriving to your hotel I went to check in. The lady I had was very gruff. I told her that I was told breakfast was included in our stay and she preceded to tell me it was not. I asked if she was sure as I was told that it was when I had called - she assured me it was not. I let that go, then she proceeded to tell me that the gym and the pool were closed, under renovation. I said I was very disappointed in this - my daughter, myself and my friend had all brought our bathing suits and it was one of the reasons we had chosen this hotel. I conveyed this to the lady and she said we could use the sister hotel down the street for free. I explained that I did not feel comfortable for 3 young ladies to walk alone down the streets of Toronto at night to go to the other hotel. She basically said 'oh well, it is what it is'. I was livid, so I said that then for the inconvenience she should include breakfast and she said no. I have stayed at the Renaissance before and I have had breakfast there before, but I can assure you I will not choose to stay there next time we visit Toronto which I must say is frequently.
Liked: We were very disappointed.
Disliked: The pool; the service; the gym.
Parente Mon, 25 March 2024
Exceptional
Ashley Sat, 23 March 2024
Expensive stay for terrible experience.
Liked: Nothing
Disliked: Tv didn’t work, staff was unwilling to help out. The only friendly staff member was the valet gentleman. Pool was disgusting. It took nearly an hour to get hot water in the shower which set us back in our schedule for the day. Staff unwilling to help again.
Thibeault Sat, 23 March 2024
Superb
Kailee Thu, 21 March 2024
Great place to stay in...
Liked: It had an amazing breakfast, great location, and I was I love with our room. I have never stayed in a hotel in Toronto so I’m very glad this was my first one. I was looking for a hotel in the downtown district so I could walk everywhere and this was exactly what I needed. Check in took me like 1 minute which made getting there even better. Worth every dollar. p.s. the bed was so comfy.
Robertson Wed, 20 March 2024
Exceptional
Diane Wed, 13 March 2024
Superb
Heidi Fri, 8 March 2024
Good
Liked: Clean, great pool and hot tub, friendly service
Disliked: Bathtub was peeling. Room needed an update
Alqahtani Fri, 8 March 2024
Exceptional
Francesca Tue, 5 March 2024
Superb
Liked: Everything was great. Rooms were nice, clean, good facilities and location. Loved the convenience of the Starbucks in the lobby. Easy to walk places from location.
Disliked: Wifi was a bit spotty and slow at times. Would have normally been fine but was there for work and had to occasionally take calls from my hotel room which was sometimes difficult.
Carrie Sun, 3 March 2024
Superb