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United KingdomToronto Marriott City Centre Hotel Guest Reviews
OVERALL AVERAGE SCORE:
EXCELLENT (4.2 out of 5)
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| 1.2 miles from Toronto centre |
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Diana, Chatham, visiting Lower Ossington Theatre Tue, 24 October 2017
On arriving to your hotel I went to check in. The lady I had was very gruff. I told her that I was told breakfast was included in our stay and she preceded to tell me it was not. I asked if she was sure as I was told that it was when I had called - she assured me it was not. I let that go, then she proceeded to tell me that the gym and the pool were closed, under renovation. I said I was very disappointed in this - my daughter, myself and my friend had all brought our bathing suits and it was one of the reasons we had chosen this hotel. I conveyed this to the lady and she said we could use the sister hotel down the street for free. I explained that I did not feel comfortable for 3 young ladies to walk alone down the streets of Toronto at night to go to the other hotel. She basically said 'oh well, it is what it is'. I was livid, so I said that then for the inconvenience she should include breakfast and she said no. I have stayed at the Renaissance before and I have had breakfast there before, but I can assure you I will not choose to stay there next time we visit Toronto which I must say is frequently.
Liked: We were very disappointed.
Disliked: The pool; the service; the gym.
Anonymous Fri, 18 October 2019
Exceptional
Iman Tue, 15 October 2019
Exceptional
Stephen Thu, 3 October 2019
Exceptional
Dylan Wed, 2 October 2019
Otherwise perfect for family
Liked: Location
Disliked: Check out experience
Alexandra Sat, 28 September 2019
Exceptional
Liked: Awesome view of the game from the room. Loved this experience! Would highly recommend and I hope to do it again.
Disliked: Ear plugs should be provided in-room by default. The noise of the post-game clean-up didn't bother me, but may affect others during the night.
Anonymous Fri, 27 September 2019
Overall terrific!
Liked: The proximetry to the stadium and the restaurant. The view of the ballpark from our room was amazing!!!
Disliked: Parking! It was difficult to locate the parking garage as on the opposite side of the stadium from the hotel entrance. Also, valet parking refused to park my car because it was said to be too low for the steep entry ramp into the garage but it was less steep than their lobby entrance. Frustrating!
Anonymous Fri, 27 September 2019
Very good
Anthony Wed, 25 September 2019
Exceptional
William Sun, 15 September 2019
Good
Paula Fri, 13 September 2019
Exceptional
Liked: Located right at the stadium Restaurant host Alex was amazing!
Disliked: Cover charge in the hotel restaurant 4 hrs before a Blue Jays game. We had to find alternate place to eat before attending the games. Our room faced the train tracks, non stop noise.
