Topsail Shores Inn Guest Reviews
Write a review
|3.7 miles from Sneads Ferry centre|
Write a review
Anonymous Thu, 28 September 2023
Jennifer Thu, 28 September 2023
Awful staff, dirty floors.
Liked: Location was good. Beach is right down the road and near plenty of restaurants.
Disliked: Upon first appearance it seems clean. However walking barefoot in the room I could feel the grit on my feet and when I took a damp towel to the floor it came up dirty. Worse than that is the staff. I overslept my alarm and they were angrily beating on the door SCREAMING that it was 11:03 and to hurry up and get out. My husband and I scrambled to get our stuff together and we were pulling out of the parking lot at 11:17. When we stopped to get gas down the street I checked our account to find they charged us $100. I called to ask why and was 1st told it was due to late checkout. When I challenged them that it was less than 20 minutes and the family in the room next to us was still packing their vehicle when we were already leaving they called me a liar and said that wasn't the case. I asked to speak to a manager and was told I couldn't. Finally someone else came to the phone and they told me the charge was for stained sheets (my toddler spilled sauce on a sheet). I pointed out that the sheets could be washed and was told they already tried and it wouldn't come out. It hadn't even been 15 minutes so I challenged them again and they stated they had already washed and dried them to determine they were ruined. I asked how they managed to wash and dry them in that short amount of time and then the story changed to us leaving a bag of trash in the room. Mind you, I would have removed said trash had we not been so rudely rushed out. Regardless, the room was not "trashed" as they tried to make it seem. Don't trust these people. They treat out of towers like garbage and will assess BS charges to your account after the fact. My husband and I travel at least 6 times a year and have NEVER had such a terrible experience. We will never return.
Robin Wed, 27 September 2023
We like it and we’ll...
Christina Mon, 25 September 2023
Liked: The property was spotlessly clean and well stocked. The room was very comfortable and staff were friendly and helpful.
Maria Mon, 25 September 2023
Very nice small hotel
Liked: Very clean and the receptionist was very nice
Disliked: Everything was better than expected
Laura Mon, 25 September 2023
Excellent! We will stay at...
Liked: The staff were very personable. It was wonderful! We will definitely stay there again.
Christopher Sun, 24 September 2023
Surprisingly exelent for the price.
Liked: Clean and friendly staff
Crystal Sun, 17 September 2023
Nice place to stay and...
Liked: Clean, quaint, charming. Friendly staff and low rates!
Disliked: Pool wasn’t heated.
Robert Sun, 17 September 2023
Artis Mon, 11 September 2023