Toppenish Inn and Suites

If all you want and...

Liked: Pool and hot tub were nice, unexpected for this price, and the bed was comfortable. Location convenient, though parking lot a little tight. Staff were very friendly.
Disliked: Hot tub wall and seat had extremely rough surface. Laminate flooring in room had very large gaps between board ends, in dozens of areas. Sound isolation between rooms almost non-existent. Guests in room above sounded like elephants running, but that would be an insult to elephants. Our whole room shook and you could make out distinct words of conversation. My wife thought shower was not hot enough, I felt it was fine. Room was missing a clock, but oddly, had two refrigerators. ?? For a king 'Suite', other than the dual fridges, didn't seem any better appointed than a regular hotel room. A single arm chair and desk with office chair. Breakfast was honestly about the worst I've seen at any hotel offering breakfast. The cheapest bread possible available for toast, a selection of pre-packaged danishes, a couple mediocre kinds of cereal, apple and orange juices, and low-end waffle/pancake makers. I.e., all carbs - no fruit, no yogurt, no hard boiled eggs. These are all staples of lower end hotel breakfasts.

Amazing fun energetic employees, clean...

Liked: Very clean room compared to what is was before. We came March of 2024 and manager and employees were very rude and loud... This time around employees were very polite and energetic loved the vibe.. clean room and friendly staff amazing.. pool and hot tub working
Disliked: Breakfast could be better but by all means clean

Ok

Liked: Clean. Convenient.
Disliked: No hot water in shower. Noisey.

Passable

Exceptional

Liked: This hotel has made some improvements from new employees to getting everything up to date . I came to toppenish from Oregon concert at legends front desk lady was amazing when we got to rooms they were cleaner and place looked like it had update and things were fixed... Customer service excellent and they have comforters if you get cold like I do... Amazing changes will be back again

Exceptional

Liked: Employee are great

Ladies very happy and joyful...

Liked: Breakfast could be a lot better, the location is great. Night men slow and confused the heck out of me but Nancy the next day was very helpful,
Disliked: Greasy food smell later that night did not smell right

Refrigerator still had food from...

Disliked: A lot of things broken in the room and refrigerators not working Very dirty rooms need to do more cleaning mopping and wiping down. Furniture tables

Bad