TLH Derwent Hotel (TLH Leisure Resort)

Convenient location for short stay

Liked: Traditional hotel good value and breakfast buffet
Disliked: All ok

Relaxing

Liked: Location helpful staff swimming pool
Disliked: Bed mattress too thin. Having to pay for a swim while a payed guest at the hotel.

Cheap and dated hotel at...

Liked: Aztec pool complex is nice but all the metal staircases are completely rusted out, steam room not working, staff uninterested just happy chatting amongst themselves Breakfast was ok
Disliked: The Noise Paper thin walls meant you could hear everything in rooms next door.No control over guests with children using electric scooters in corridors and in the bar area almost knocking drinks out of people’s hands Had to ring night steward at 1.30am due to noise in rooms which was sorted so one good point

Passable

Great short stay break, wouldn’t...

Liked: Great facility
Disliked: Felt like it was abroad but in England

Exceptional

Liked: Facilities excellent , good location for sea front and the town..
Disliked: There wasn't any glasses for water.

Good

Disappointing

Liked: The lift was bad
Disliked: The lift and stairs

Luckily the hotel as the...

Liked: Indoor pool and entertainment
Disliked: Needs some investment looking tired and neglected.Reception staff looked fed up and could hardly speak.Entertainment team and Kevin still amazing saves it every time.