TLH Derwent Hotel (TLH Leisure Resort) Guest Reviews
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Kelly Mon, 5 May 2025
Dated .... maybe introduce some...
Liked: Loads to do
Disliked: Parking should be labelled limited it's not guaranteed - we had to park a few roads away
David Mon, 5 May 2025
Very good
Michael Sat, 3 May 2025
Exceptional
Paulo Fri, 25 April 2025
Exceptional
Liked: Great place
Disliked: I injoy everything
Charity Fri, 25 April 2025
It was okay but not...
Liked: Breakfast was great but had to prove that we had paid for it because not all details feed through from our Booking.com booking. This was frustrating.Liked the indoor pool, sauna & steam room
Disliked: The rooms are dated, nasty looking curtains, carpets. Beds uncomfortable. One of the double rooms we had, had a leak from the toilet, which we reported twice but was still leaking when we left.
Nicholas Tue, 22 April 2025
Very good
Venkadesh Mon, 21 April 2025
If you prioritise a continuous...
Liked: Entertainment & Leisure: A fantastic variety of activities, including a large swimming pool, bowling alley and snooker tables available until 9 pm.Resort Atmosphere: Daily programmes and evening shows keep everyone—kids and adults alike—engaged throughout their stay.Spa Facilities: On‑site spa treatments and wellness options provide a relaxing balance to the high‑energy entertainment.
Disliked: Room Condition: Guest rooms are on the small side and show their age; fresh décor and updated furnishings would elevate the experience.Water Access: There’s no bottled water or water fountains in the corridors—guests must collect drinking water from the ground‑floor restaurant.Building Layout: Some corridors and staircases feel cramped and maze‑like, which could pose an issue in emergencies.Bathroom Fixtures: The bathtub, taps and basins are dated and not intuitive to operate—kids especially found it tricky to regulate hot and cold water.
Daniel Mon, 21 April 2025
Exceptional
Alexandru Sun, 20 April 2025
Disappointing
Liked: Room was clean
Disliked: Everything was really old, widow, doors, carpet, table, etc. very strong smell in the corridors, Paid 125 GBP for one night to sleep, for this money could be better.
Maricar Sun, 20 April 2025
Kids had a lot of...
Liked: Lots of fun activities for families. Facilities are adequate for stay-in holiday when the weather’s not good for outdoor sightseeing. The staff in Aztec restaurant were superb - very friendly and hospitable!
Disliked: Carpets and family pool need renovating/updating, and I understand it must be hard to keep everything clean due to the number of people staying in. The receptionists looked glum.