Name: TLH Carlton Hotel And Spa (TLH Leisure Resort)
Address: Falkland Road, Torquay
Telephone: 0745 127 3975

TLH Carlton Hotel And Spa (TLH Leisure Resort) Guest Reviews

Overall Average Score:

Good (3.55 out of 5)

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Exceptional

Liked: Location, facilities, parking.. Everything was good.People complained in other reviews about room being old and dated and bed uncomfortable.I didn't have any issues with the room.I'm not a snob.Room has everything you need Telly, wardrobe, drawers, towels,soap,fan, kettle and it's clean.That what matters to me.Was 4 of us staying and we all slept well.Was 30 degrees outside,but window fully opens so wasn't a problem not having an air con.So yes,I would recommend this hotel.

Exceptional

Very good

Love it here my happy...

Liked: Great choice

Very poor

Liked: The location
Disliked: The hotel was dirty .Hairs in the bathroom , mouldy grout , rubbish under the bed

Very good

Liked: Breakfast good, location excellent.
Disliked: Shower slowly to heat, very basic, tv intermittent signal.

Good

Liked: The pool area was great, inside and outside. The position of the hotel was good as well.
Disliked: It was quite old and needed some renovation. The floor made noise while walking, the furnitures were old. The elevatot as well was old and slow.

So horrible I booked an...

Liked: Not a thing..this was the worst hotel I’ve ever been to.
Disliked: Dirty facilities. The pool is only open Friday-Sunday which wasn’t disclosed. Mattress had springs poking our backs and staff was unable toresolve.

Good location and things to...

Liked: Outside pool and close to sea front
Disliked: It was dirty, lacked TLC, the outside pool closed at 5pm despite the fact the weather was hot and people were using it. The window in the bedroom didn’t open and it was very hot and light in there.

DONT BOTHER

Liked: The spa was amazing, and the indoor pool.Stacey did a lovely job of our room, which made it look like a really nice bed. It was comfortable . Reception staff were lovely. .
Disliked: Isn't worth £130 for the night ,breakfast was cold, and the bacon and eggs were like rubber. I actually gagged . Couldn't access the other facilities because of a party going on, which, considering the price paid, I feel there should have been some accessibility to the bar and outside pool . Also, I thought that if staying at the hotel parking was meant to be free? Which wasn't had to pay £10 and not enough car parking spaces ,my car has a few scratches on the drivers door as the car parking spaces are really tight and someone's obvious tried squeezing in next to me . Save your time and just go somewhere else .