Short stay

Liked: Was clean. Staff was great. Good location.

Pleasant

Liked: Close to Universal Studios
Disliked: Breakfast was only bagels and muffins with Juice and Coffee.

Good

Liked: Great location
Disliked: Door was hard to open to the room

Very good

Liked: Room looked remodeled and modern. Very nice!
Disliked: Continental breakfast didn't have very many options

great hotel

Liked: location was great with a Starbucks directly across the street. great uber location to get to and from universal

Good

Not clean

Liked: Its a great hotel if you are just going for the theme park it?s really close
Disliked: The rooms were not clean ! The floor was flooded with hair , I had to ask for a different room and new bed sheets . The walls were filthy the hole hotel had a bad smell . Plus our room refrigerator was not working and half the lights wouldn?t turn on ! When I complain about it all they offer me was free parking because they charge 15 dollars for you to park at a hotel you are staying in . We had to the best as we stayed we couldn?t booked a different hotel for the night as it was last minute. Rather than that it was an ok room wouldn?t not stay there again !

Room was clean and comfortable,...

Liked: Didn't eat the breakfast, don't want just pastries . Location was good, within walking distant of Universal Studios.
Disliked: The pool was nasty! Was supposed to be heated, it was not. It smelled like B.O., it didn't appear that the pump was working. Told the man at the desk, he didn't seem to care. The coffee maker in the room had a piece missing, exhaust fan in bathroom did not work, lighting in the room was poor.

Exceptional

Liked: This place is great for those who are visiting to take their kids to Universal Studios walking distance (20-30m).The room had a Movie Theme great colours black and red fitting to the proximity to Universal Studios.The hotel is an upscaled motel as with everything on Hollywood it looks monumental on photos but a bit more modest in reality.Overall is a good base for Harry Potter land visit.
Disliked: The lobby is a bit ?cave? like, and overall is an upscaled motel than a through hotel but easy to find and close to the main attractions Universal Studios.