Nice but won't be going...

Liked: It's a pet friendly hotel. Beach was really nice. The staff is exceptional.
Disliked: Under staffed, very few amenities. Nothing like what was promised. I understand due to the covid that something's are not possible. Our room was missing a lot. And for what we paid for 4 days was not worth it.

Disappointing

Liked: Great location
Disliked: Run down, under staffed, and dirty.

I don?t think I?ll be...

Disliked: Went down to the restaurant nobody was there to see me. I got a drink at the bar because no wait staff approached me. A busboy came by and I asked for a menu and he provided that. The waitress finally came by after about 10 or 15 minutes for my order. Was not asked if I needed a refill on my drink. The young man that brought me the menu asked if I wanted a refill. The bartender brought me the refill. His appearance was very shabby, and his body odor was very strong. I waited for my meal for about 20 minutes. By that time I was fully irritated. I asked for my bill, but then decided not to pay for it and not to eat my meal. Sidenote I was a chef for over 35 years. I also work for Marriott corporate services in Illinois for five years. I?ve owned my own restaurant and bar. Your facilities restaurant staff is lacking common sense and common decency for an enjoyable evening

Beautiful beachfront and room.

Liked: Access to the beach was wonderful. Rooms were comfy. Too much noise on balconies due to restaurant outside the balcony. Disappointed that there was no coffeemaker in room.

Passable

Liked: Very nice no complaints
Disliked: Beachfront

Passable

Liked: Location.
Disliked: It is hard to get service at the bar and restaurant. We stayed 4 nights and our room was never cleaned.

DREADFUL. Do Not Book Here

Liked: I thought waking up on the beach would be a dream. This hotel turned the scenario into a nightmare.
Disliked: Hotel is in complete disrepair. Dated hallways smell of stale smoke. Rooms (both) were filthy and mold was growing on walls (see photo). WiFi was down for an entire day, phone in room could not be repaired. Faucet handle fell off when I turned it. Outdoor electrical outlets are dangerously in violation of code and could lead to a fire. When I checked out I was advised that there are Bellman only on weekends.Staff perfunctorily agreed that hotel is not up to 4Star standard and is ?in transition? yet charges 4-Star rates. It?s really disgusting.

We loved it and can't...

Liked: The food is amazing!!! We loved the restaurant; we had dinner and breakfast. The location is perfect. The staff ALL went above and beyond, wherever we were in the hotel. Great service!
Disliked: The bed in our room 306 was terrible. The frame needs some form of repair and/or the mattress needs replacing. The bed squeaked and creaked with every twist or turn. It kept us awake all night. :-/

Very good

Liked: Location, staff, and food all excellent.
Disliked: Broken bathroom door hinge. Broken toliet paper dispenser. Broken shower wand. Moldy grout. Broken pay per view for movies.